Alma Duran
San Bernardino,USA
Summary
Professional bilingual healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
22
22
years of professional experience
Work History
Phlebotomist
Rangam Consultant
03.2021 - 03.2023
- I gain experience with healthcare software
- Billing/taking debit or credit card for payment
- I would in put insurance information into system and scan PHI
- Performed venipuncture on all age groups of patients including infants
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Used personal protective equipment correctly to protect coworkers and patients.
Lab Assistant
Kaiser Permanente/Club Staffing
10.2020 - 03.2021
- I worked processing COVID specimens
- I've gain experience with 701 (refrigerator) and 612 (sorter)
- Process labs, received, and much more
Phlebotomist
Kaiser Permanente/Club Staffing
06.2020 - 10.2020
- Performed EKG’s on patients
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Received specimen and deliver to department
- Trained in COVID specimen
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Worked with EPIC software
Lab Assistant
Riverside Community Hospital
06.2013 - 06.2020
- Performed venipuncture on all age groups of patients and capillary on infants.
- Clerical work in Central Processing with Medi-Tech software
- Conducted routine laboratory tests to support patient diagnostics and treatment plans.
- Trained new staff on laboratory protocols and procedures, promoting a culture of safety and quality control.
- Implemented process improvements that reduced turnaround time for test results, increasing lab productivity.
- Prepare send out’s and set up specimen’s for pick up.
- Organizing the phlebotomist to work their floor rounds
- Direct co-workers in where was left off prior to shift
- Assisted bilingual patients in office or via telephone
- Trained new hires with phlebotomy task
Phlebotomist
Bio Data Laboratory
10.2007 - 06.2013
- Performed venipuncture and capillary collections with precision and adherence to safety protocols.
- Maintained compliance with regulatory standards and best practices in phlebotomy procedures.
- Trained new staff on phlebotomy techniques and safety standards, enhancing team competency.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Monitored inventory levels of laboratory supplies, facilitating timely reordering to prevent disruptions in operations.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Delivered exceptional bilingual support to diverse customer inquiries, ensuring high satisfaction levels.
Phlebotomist
Arrowhead Regional Medical Center
02.2001 - 04.2002
- Performed venipuncture on all age groups of patients
- Prepare specimens for pick-up to be delivered to the main branch in Montclair such as urine, sputum, blood and stool
- Performed venipuncture and capillary puncture procedures with precision and care.
- Maintained accurate documentation of patient information and specimen collection details.
- Ensured compliance with safety protocols and infection control standards in all phlebotomy practices.
- Collaborated with healthcare teams to coordinate patient care and improve service delivery.
- Centrifuged blood samples as outlined in clinical protocols.
Education
High school diploma -
Guajome Park Academy Charter
San Bernardino, CAMedical Assistant - undefined
Concorde Career College
San BernardinoCPT 1 License number 43417 - undefined
California Department of Public Health
Riverside, CAAssociate of Science -
Concorde Career College
San Bernardino, CA06-2025
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Timeline
Phlebotomist
Rangam Consultant
03.2021 - 03.2023
Lab Assistant
Kaiser Permanente/Club Staffing
10.2020 - 03.2021
Phlebotomist
Kaiser Permanente/Club Staffing
06.2020 - 10.2020
Lab Assistant
Riverside Community Hospital
06.2013 - 06.2020
Phlebotomist
Bio Data Laboratory
10.2007 - 06.2013
Phlebotomist
Arrowhead Regional Medical Center
02.2001 - 04.2002
Medical Assistant - undefined
Concorde Career College
CPT 1 License number 43417 - undefined
California Department of Public Health
High school diploma -
Guajome Park Academy Charter
Associate of Science -
Concorde Career College