Acdalene Bince
Phlebotomist
Miami,FL
Summary
Dynamic phlebotomist with extensive experience at Medisun Medical Center, recognized for enhancing patient satisfaction through compassionate care and efficient blood collection techniques. Proven expertise in venipuncture and infection control, coupled with strong communication skills, has led to improved specimen processing and reduced wait times, ensuring timely and accurate test results.
Overview
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Work History
Phlebotomist
Medisun Medical Center
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Conducted venipuncture and other CT procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Verified proper storage and transportation of specimens to laboratories.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Participated in quality assurance and competency assessment initiatives.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Provided guidance and support to laboratory personnel.
- Monitored supply levels and placed orders for laboratory supplies.
- Reviewed and processed requisitions for laboratory tests.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Performed laboratory tests to assist physicians in diagnosis.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Developed and implemented strategies to improve phlebotomy processes.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
Education
Always Professional School
Miami Florida 03.2022
Medical Laboratory
School of Medicine
Haiti09.1991
Skills
Data entry
Venipuncture
Patient care
Order of draw
Sample and specimen collection
Specimen preparation
Blood collection techniques
Blood culture collection
Patient confidentiality
Paperwork processing
Medical testing
Infection control
Specimen handling
Capillary puncture
Quality control
Patient preparation
Patient support
Sample storage
Butterfly needle technique
Pediatric phlebotomy
Quality control guidelines
Specimen labeling procedures
Recording data
Skin puncture
Syringe method
Staff management
Geriatric phlebotomy
Venipuncture expertise
HIPAA
Diagnostic testing
Medical records review
HIPAA compliance
Health education
Hemoglobin testing
Health and safety
Patient assessment
Technical troubleshooting
Emergency response training
Quality assurance
Medical terminology
Blood collection
Sample labeling
Donor screening
Communication
Sanitation and sterilization
Blood component separation
Multi-sample collection
Anatomy and physiology
Venipuncture and capillary puncture
Blood transfusions
Medical records handling
On-site testing
Excellent communication
Teamwork and collaboration
Butterfly venipuncture
Adaptability and flexibility
Multitasking
Phlebotomy technician
Active listening
Time management
Problem-solving abilities
Professionalism
Adaptability
Decision-making
Organizational skills
Attention to detail
Sample collection
Staff phlebotomy training
Team leader
Certified phlebotomy instructor
Reliability
Customer service
Multitasking Abilities
Patient relations
Continuous improvement
Finger stick method
Specimen collection
Machine calibration
Lab reporting
Glucose screening
Sample processing
Analytical thinking
Timeline
Phlebotomist
Medisun Medical Center
Always Professional School
Medical Laboratory
School of Medicine