Alma Garcia
Springfield,IL
Overview
9
9
years of professional experience
Work History
Assistant Health Center Manager
Planned Parenthood
Springfield, IL
01.2024 - Current
- Helped patient satisfaction by implementing efficient scheduling and appointment management systems.
- Simplified processes to elevate the standard of clinical care.
- Oversaw regulatory compliance efforts, maintaining up-to-date knowledge of industry standards and facilitating necessary audits or inspections.
- Regulated and coordinated supply orders, and monitored stock levels to prevent shortages.
- Ensured accurate handling of finances, as instructed by the Health Center Manager, and assisted with log audits.
- Verified timely and precise submission of time sheets.
- Coordinated with Health Center Manager to oversee patient and staff schedules effectively.
- Ensured seamless upkeep of premises through effective maintenance tasks.
Reproductive Health Assistances
Planned Parenthood
04.2022 - 01.2024
- Implement check in duties, schedule patient appointments
- Maintain medical records and logs
- Perform routine labatory tests, such as phlebotomy, Hemocue and rapid HIV
- Precept new employees
- Educated patients on reproductive health and provided support and resources to ensure their health and safety
- Maintained accurate patient records and medical charts in accordance with HIPAA regulations
- Answered patient questions regarding reproductive health and family planning
- Collaborated with the healthcare team to ensure quality care and continuity of services
Cashier/ Crew Member
Chipotle
01.2019 - 10.2020
- Provide outstanding customer service
- Prepare and serve food
- Operated cash registers, handled cash and credit card transactions accurately
Secretary
State Farm Insurance Company
02.2019 - 09.2019
- Complete marketing calls to prospective customers
- Set appointments for agents
- Prepare and mailed policy correspondence
- Performed daily administrative tasks such as filing, copying, and faxing
Manager
Mr.J's Restaurant
10.2015 - 10.2018
- Manage employees and day-to-day operations
- Trained all new employees
- Managed timesheet, payroll process and inventory
- Developed and maintained strong working relationships with vendors and suppliers
- Resolved customer inquiries and complaints in a timely manner
Education
Associate Of Arts - Accounting
Lincoln Land Community College
Springfield, Illinois12.2020
Highschool Diploma -
East High School
Rockford, Il08.2015
Skills
- Preceptor
- Strong customer service skills
- Bilingual: Spanish, English
- Responsible, honest, team player
- Ability to work under pressure
- Strong computer skills, including Microsoft Word, Excel, Outlook, PowerPoint, Epic, and NextGen
Reference
Daisy Guerrero (Health Center Manager )
(805) 878-5835
Kerianne Johnson (Clinician)
(217) 220-0274
Adel Thabet (Mr.J’s Owner / Manager )
(815) 505-2769
Timeline
Assistant Health Center Manager
Planned Parenthood
01.2024 - Current
Reproductive Health Assistances
Planned Parenthood
04.2022 - 01.2024
Secretary
State Farm Insurance Company
02.2019 - 09.2019
Cashier/ Crew Member
Chipotle
01.2019 - 10.2020
Manager
Mr.J's Restaurant
10.2015 - 10.2018
Highschool Diploma -
East High School
Associate Of Arts - Accounting
Lincoln Land Community College