Alma Hernandez

• Investigations: Read and perform deep analysis on all reports received in CID
• Create case files for cases assigned to detectives, including the search and review of a variety of databases to obtain personal identifiers on suspects
• Formulate GCIC/NCIC printouts, including, criminal histories, driver's histories, driver's license, wanted person information, etc
• Send no lead victim letters or private prosecution letters to victims on cases not assigned for investigation
• Close previously assigned case files upon completion of investigation and file for safekeeping
• Review and disseminate BOLOs to the department and outside agencies
• Perform workups on suspect(s) for GMTF investigators and TFO assigned to the department
• Intelligence: Analyze crime statistics to attempt to identify trends; track cases to assist in identifying trends and patterns
• Generate a variety of crime statistic reports for the department, other agencies, and city council, to include, monthly accident data report, location crime stats reports, police performance statistics report, Part 1 crimes comparison reports, YTD crime comparison stats for weekly department's activity report and bi-weekly department's command staff info share meeting
• Gather data for department's weekly report including patrol daily shift reports, dispatch stats, community service, criminal investigations, an YTD crime comparison data, and crime monthly trend graphs
• Pawn: Monitor city pawn, precious metal and tittle pawn business for current licenses and compliance with city ordinance
• Extract and review firearms daily pawn transactions for possible convicted felons and/or stolen firearms
• Place pawn hold on stolen item(s), generate hold, and release documents for LPD Detectives and outside agencies as needed
• Execute pawn monthly audits and monthly statistical report
• Records Clerk: (2015-2016) Enter, log, file police citations and reports into computer record keeping system
• Retrieve said documents upon request from public, officers or court personnel
• Review and prepare citations, accident, and incident reports for court personnel
• Assist with open records requests in supervisor's absence
• Assist the public via phone, correspondence, or front window.

Verify, process, and maintain record of department’s procurement cards and invoice processing.

Create, modify, and confirm shopping carts and purchase order requests on SAP purchasing program.

Track and maintain log of shopping carts

Process staff timesheets and scheduled staff training classes as required

Maintain personnel training classes and certification points for the renewal of their wastewater operator license.

Process all travel authorizations for the department.

Track and distribute staff upcoming performance appraisals to appropriate Supervisor for completion.

Daily read and analyze all unassigned burglary reports to locate stolen property through the BWI System and the State Pawn System.

Assisted detectives, officers, other agencies, and victims in searching for stolen property/suspects.

Prepared all stolen property hold and release documents for County detectives and outside jurisdictions.

Reviewed and edited County’s pawn transaction report to meet GCIC standards for submission to the State.

Extracted and reviewed GCIC/NCIC return from State to locate any stolen items.

Assisted detectives with Spanish translation to Spanish speaking suspects/victims as needed.

Assisted county citizens and agencies to obtain incident/accident reports via phone, front desk, or e-mail.

Daily logged of 500+ Gwinnett County citations into county’s system.

Performed all receptionist duties, including use of multi switch board phone system.

Preparation of Food and Beverage weekly tip pool.

Invoice processing including month end reconciliation.

Daily editing of food and beverage staff times and weekly login of staff schedules.

Created, design, print and distribute restaurant menus, buffet labels, table tents and weekly specials.

Designed and advertise upcoming special event posters (in restaurant area as well as on company’s website).

Managed online dinning and special event reservations for the Club.

Managed registrations for online reservations, and special event postings.

Human Resources Assistant:

Payroll processing and timesheets (500+ employees)

Employee orientation and benefit plan enrollment.

Process of workers compensation claims, incident and accident reports.

Employee screening, hiring, and terminations.

Personnel file management.

Staff training/development programs.

Accounting Support:

Create purchase order requests on Payment2.Works Program for payment approval.

Process credit card payments for vendor invoices via phone, email or internet.

Reconcile credit card charges to purchase order requests on Payment2.Works program

Assist with departmental variance report reconciliation.

Handle cash bank deposits.

Administrative Assistant – Golf Course Maintenance Department (2002-2009)

Maintained complete department personnel, payroll files and attendance records.

Administer a full range of human resources functions to the department itself as well as the overall company.

Data entry of staff daily hours onto monthly payroll projections.

Assisted the Superintendent in preparing monthly forecast and annual budget

Data entry for purchase orders, invoice coding and submission including month end reconciliation.

Collected and recorded all inventory information onto Trims program.