Alma Hernandez
Summary
Senior Property Manager with a strong background in managing over 385 residential units, including 80 affordable homes. Proven track record in developing leasing strategies to enhance occupancy rates and implementing financial budgets that ensure compliance with regulations and fiscal responsibility.
Overview
11
11
years of professional experience
Work History
Sr. Property Manager
Avenue5 Residential
Shoreline , WA
05.2024 - Current
- Successfully managed a portfolio of over 385 residential units, demonstrating strong organizational and multitasking skills.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Developed and implemented property marketing strategies to attract new tenants.
- Analyzed rental market trends to optimize pricing strategies for units.
- Prepared budgets and financial reports to maintain fiscal responsibility.
- Ensured compliance with local MFTE regulations and managed compliance of 80 homes, including annual reporting.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Sr. Property Manager
Avenue5 Residential
Redmond, WA
02.2022 - 05.2024
- Successfully managed a portfolio of over 200 residential units, demonstrating strong organizational and multitasking skills.
- Created accurate budgets for individual properties based on rental income projections and expenditure estimates, showcasing financial acumen.
- Negotiated contracts for property repairs and renovations with suppliers, achieving cost-effective solutions.
- Ensured compliance with local health and safety regulations, demonstrating thorough knowledge of relevant legislation.
- Organized open house events as part of marketing campaigns to attract prospective tenants using creative techniques.
Property Manager
Avenue5 Residential
Everett, WA
09.2021 - 02.2022
- Completed lease up and stabilization of 192-unit property, enhancing occupancy and revenue stability.
- Analyzed market trends to determine optimal rental rates for properties in the area.
- Managed daily administrative tasks, including tenant relations and rent collections.
- Generated detailed reports on property performance metrics, providing insights on vacancy rates and income trends.
Senior Property Manager
Mission Rock Residential
Mountlake Terrace, WA
05.2015 - 04.2019
- Completed the successful acquisition of Maple Glen in 2015.
- Supervised capital projects, community improvements, unit turns, and monthly leasing activity to enhance property value and resident satisfaction.
- Trained new Property Managers and Leasing Consultants within the Mission Rock Residential portfolio to reach the highest market rents, improve closing ratios and maintain high resident retention.
Skills
- Leasing management
- Budgeting
- Budgeting and reporting
- Contract negotiation
- Rental Pricing Strategies
- Market analysis
- Compliance monitoring
- Legal compliance
- Tenant retention
- Tenant engagement
- Marketing strategies
- Client relationship management
- Housing policy knowledge
Awards
- Most Improved Community of the year- 2014, 2015, 2018 and 2019.
- Community of the year- 2016.
Timeline
Sr. Property Manager
Avenue5 Residential
05.2024 - Current
Sr. Property Manager
Avenue5 Residential
02.2022 - 05.2024
Property Manager
Avenue5 Residential
09.2021 - 02.2022
Senior Property Manager
Mission Rock Residential
05.2015 - 04.2019