Alma Olvera
Pasadena,TX
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
1987
1987
years of post-secondary education
Work History
Administration Assistant
Houston Zoo
Houston, Texas
03.2018 - 12.2022
- Managed daily administrative tasks for Exhibit Design department, answer phone, talked to venders, logged receipts into system for accounts department, logged assignments for contractors.
- Collaborated with departments to ensure timely completion of projects and tasks.
- Provided administrative support to management team.
- Performed data entry tasks accurately within specified timeframes.
- Answered incoming calls in a professional manner.
- Organized and maintained files, including electronic records.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Checked stock to determine inventory levels and maintain office supply products.
- Processed financial documents, contracts, expense reports and invoices.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Managed daily calendars for multiple staff members.
- Maintained employee attendance records according to company policies.
- Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Cashier Floor Supervisor
SSA & Company
Houston, Texas
06.2014 - 12.2017
- Performed daily opening and closing duties such as balancing registers, verifying bank deposits, reconciling petty cash funds.
- Maintained a clean work area free from clutter or debris.
- Provided feedback on staff performance and coached employees on ways to improve their job skills.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
Education
Stephen F. Austin High School
Houston, TXSkills
- Microsoft Office
- Invoice processing
- Calendar management
- Customer communication
- Problem solving
- Attention to detail
- Effective organization
- Team collaboration
- Attendance records preparation
- Telephone reception
- Inventory supplies
- Verbal communication
Languages
Spanish
Beginner
Timeline
Administration Assistant
Houston Zoo
03.2018 - 12.2022
Cashier Floor Supervisor
SSA & Company
06.2014 - 12.2017
Stephen F. Austin High School