Alma Perry
Houston,TX
Summary
Results-oriented professional with expertise in technical support and project management. Enhanced equipment reliability through effective preventive maintenance and led teams to ensure safety compliance. Committed to leveraging strong leadership and problem-solving skills in a new career in social work.
Overview
25
25
years of professional experience
Work History
Turnaround Tech
Total Safety Consulting, LLC
La Porte, USA
11.2017 - Current
- Provided customer service by addressing inquiries and resolving issues effectively.
- Equipment handling, organizing, inventory files, provisions systems, technical support.. overseeing 10 people on night shift, payroll, customer service, contractor safety meetings
- Conducted safety inspections to ensure compliance with industry standards.
- Implemented preventive maintenance schedules to enhance equipment reliability.
- Communicated safety guidelines clearly to clients and team members during projects.
- Replaced defective components or parts promptly.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Advocate
UnitedHealthcare
Houston, USA
10.2010 - 11.2017
- Help united Healthcare members with insurance questions
- Managed litigation processes, including pleadings and discovery requests.
- Communicated health information clearly to patients and families.
- Managed patient records using electronic health record systems effectively.
- Coordinated with healthcare providers for seamless patient care transitions.
- Educated patients on treatment plans and medication instructions thoroughly.
- Educated clients on their health insurance options and benefits.
Field Superintendent/forman
JHA SAFETY
Crosby, USA
02.2002 - 11.2007
- Managed multiple projects simultaneously while meeting deadlines and maintaining quality standards.
- Conducted regular site inspections to identify hazards and implement corrective actions.
- Inspected completed jobsites upon completion to ensure customer satisfaction levels were met before final acceptance by client.
- Oversaw the selection of appropriate materials needed for each stage of the job.
- Payroll, preformed safety meetings, contractors meeting, over seeing 250 safety attendants scheduling work hours.
- Reviewed invoices related to construction projects for accuracy prior to payment processing.
Education
Associate of Science - Social Work
Houston Community College
Houston, TX05-2014
High School Diploma -
Ball High School
Galveston, TX01-1993
Skills
- Equipment operation
- Project Management
- Project coordination
- Compliance adherence
- Supervisory experience
- Team management
- Team leadership
- Time Management
- Customer service
- Effective communication
- Leadership
- Communication skills
Timeline
Turnaround Tech
Total Safety Consulting, LLC
11.2017 - Current
Advocate
UnitedHealthcare
10.2010 - 11.2017
Field Superintendent/forman
JHA SAFETY
02.2002 - 11.2007
Associate of Science - Social Work
Houston Community College
High School Diploma -
Ball High School