Summary
Overview
Work History
Education
Skills
AVAILABILITY
Timeline
Generic
ALMA POLINARD

ALMA POLINARD

San Antonio

Summary

Outgoing and customer-focused professional seeking an entry-level Flight Attendant position.

Eager to apply strong communication, problem-solving, and a warm personality to ensure every passenger enjoys a safe and satisfying travel experience, I am ready to learn and excel in aviation safety protocols.

Overview

21
21
years of professional experience

Work History

Event Coordinator

SATX Events,El Karaoke de Nelly, DHARMA PAAX
San Antonio
09.2024 - Current
  • I coordinate events, logistics, and schedules while managing multiple task in a fast-paced environment.
  • I communicate clearly with clients, vendors, team members, and guests to provide excellent service.
  • I support on-site event operations and resolve issues efficiently.
  • I adapt quickly to changes and unexpected situations while maintaining a positive attitude.

Life Insurance Agent

American National Insurance Company
Sann Antonio
03.2019 - 09.2024
  • Provided professional customer service support for life insurance policies and client accounts.
  • Maintained confidentiality and handled sensitive customer information responsibly.
  • Built positive relationships with customers through respectful and attentive communications.
  • Remained calm and professional when handling difficult, high-stress situations.

Bilingual Clerk

NEISD
San Antonio
08.2010 - 02.2019
  • Facilitated communication between parents and staff in Spanish and English.
  • Translated documents and verbal information as required.
  • Managed phone calls, emails, and in-person inquiries in both languages.
  • Assisted with daily office functions in a high-pressure setting.

Wait Staff Member

Bee's Mexican Restaurant
San Antonio
04.2005 - 07.2010
  • Greeted customers promptly, and provided friendly, attentive service.
  • Took food and beverage orders accurately and efficiently, and delivered them in a timely manner while ensuring customer satisfaction.
  • Followed health, safety, and sanitation standards.

Education

Multiple Customer Service Programs - Customer Support And Comunication Best Practices

AMERICAN NATIONAL INSURANCE
San Antonio, TX
09-2024

ESL -

San Antonio College
San Antonio, TX
06-2002

High School Diploma -

PREPARATORIA # 22
San Antonio, TX
06-1998

Skills

  • Excellent verbal communication and active listening
  • Friendly, professional, and customer-focused
  • Conflict resolution and problem-solving under pressure
  • Teamwork and collaboration in fast-paced environments
  • Multitasking and strong organizational abilities
  • Adaptability and quick decision-making
  • Attention to detail and reliability
  • Bilingual, fluent in English and Spanish

AVAILABILITY

  • Fully flexible

Timeline

Event Coordinator

SATX Events,El Karaoke de Nelly, DHARMA PAAX
09.2024 - Current

Life Insurance Agent

American National Insurance Company
03.2019 - 09.2024

Bilingual Clerk

NEISD
08.2010 - 02.2019

Wait Staff Member

Bee's Mexican Restaurant
04.2005 - 07.2010

Multiple Customer Service Programs - Customer Support And Comunication Best Practices

AMERICAN NATIONAL INSURANCE

ESL -

San Antonio College

High School Diploma -

PREPARATORIA # 22