Deyvid Canuto Ferreira Da Cruz
Los Angeles,CA
Summary
Driven Staffing Manager with track record of thriving in fast-paced, challenging settings. Team player with strong communication and interpersonal abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Event Coordinator
Stratoscope
04.2023 - 12.2023
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Developed post-event reports to determine effectiveness of each event.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Evaluated and selected service providers and vendors according to customer requirements.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Trained and supervised event staff to complete tasks on time.
- Developed detailed event reports, documenting all aspects of each event.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Oversaw event registration process by collecting and tracking attendee information.
Sales Representative
Reborn Cabinets
12.2022 - 04.2023
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty..
- Provided positive first impressions to welcome existing, new, and potential customers.
- Stayed current on company offerings and industry trends.
- Maintained current knowledge of evolving changes in marketplace.
- Answered customer questions about sizing, accessories, and merchandise care.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Project and Sales Manager
JL Remodeling, INC
02.2018 - 11.2022
- Trained staff on operating procedures and company services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Processed customer service orders promptly to increase customer satisfaction.
- Answered constant flow of customer calls with minimal wait times.
- Ran errands and provided general office support in a professional environment.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Education
Bachelor of Science - Accounting / 1 of 4 Years
UNOPAR / Universidade Norte Do Parana
R. Capri, 220 - Jardim Europa, Goiânia - GO, 74325High School Diploma -
Public High School From Posselándia
Guapo Goias Brazil12.2015
Skills
- Excellent Communication
- Google Workspace
- MS Office
- Planning and Coordination
- Attention to Detail
- Interpersonal Communication
- Active Listening
- Flexible and Adaptable
- Problem-Solving
- Listen comprehend and interpret Portuguese, Spanish, and English simultaneously
- Quick learner
Languages
English
Native or Bilingual
Spanish
Full Professional
Portuguese
Native or Bilingual
Certification
- CNP - Certified Notary Public
Timeline
Event Coordinator
Stratoscope
04.2023 - 12.2023
Sales Representative
Reborn Cabinets
12.2022 - 04.2023
Project and Sales Manager
JL Remodeling, INC
02.2018 - 11.2022
Bachelor of Science - Accounting / 1 of 4 Years
UNOPAR / Universidade Norte Do Parana
High School Diploma -
Public High School From Posselándia