Alma Tellez Martinez
Red Oak,Texas
Summary
Self-motivated and organized individual with a talent for problem-solving and optimizing processes. Solid understanding of supply chain principles, complemented by skills in coordinating logistics and managing inventory. Dedicated to improving operational efficiency and driving productivity.
Overview
5
5
years of professional experience
Work History
Ulta Beauty Distribution Center
Equipment Operator
01.2022 - Current
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
- Immediately addressed logistical issues and applied remediation techniques.
- Established cross-training programs for employees, fostering a flexible workforce able to adapt to changing business needs quickly.
- Conducted research to address shipping errors and packaging mistakes.
Fulfillment / Accounting
LCE Laboratories
11.2020 - 09.2021
- Oversaw shipping operations, including boxing, packing, labeling, and document preparation
- Received and distributed inventory items to work areas
- Managed general account operations, including verifying financial transactions
- Logged company expenses and reviewed accounts payable
- Conducted budget updates and validated invoicing
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Handled production picking, packing and shipping orders.
- Pulled orders quickly to maintain demanding productivity goals.
- Supervised and trained new staff in performing census.
Cashier / Waitress
3 Hermanos Taqueria
09.2020 - 10.2020
- Managed daily cash register operations, including opening and closing
- Provided excellent service to walk-in and call-in customers
- Acted as a server, ensuring high-quality customer experiences
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier / Maker
Little Caesars
05.2020 - 09.2020
- Managed cash registers, including opening and closing procedures
- Delivered prompt and accurate service to walk-in and call-in customers
- Maintained a clean and fully stocked lobby and restroom
- Assisted with food preparation in the kitchen as needed
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Education
No Degree - Dental Assistant
Dallas Dental Assistant School
Duncanville, TX09-2023
Diploma - Speech, Spanish AP, Graphic Design, Excel
Red Oak High School
Red Oak, Texas01.2020
Skills
- Customer Service
- Adaptability
- Communication
- Self-Motivation
- Public Speaking
- Teamwork
- Food Service & Safety
- Kitchen Experience
- Responsible
- Shipping and receiving
- Warehouse operations
- Team supervision
- Continuous improvement
- Inventory management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Ulta Beauty Distribution Center
Equipment Operator
01.2022 - Current
Fulfillment / Accounting
LCE Laboratories
11.2020 - 09.2021
Cashier / Waitress
3 Hermanos Taqueria
09.2020 - 10.2020
Cashier / Maker
Little Caesars
05.2020 - 09.2020
Diploma - Speech, Spanish AP, Graphic Design, Excel
Red Oak High School
No Degree - Dental Assistant
Dallas Dental Assistant School
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