Alma Zamudio
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Amazon Specialist
Soccer Shop USA
06.2014 - Current
- Handled Amazon online platform account; This included handling orders, products, updates, inventory, prices, and answering customer inquiries
- Handled shipping accounts; USPS, UPS, and FedEx
- Assure all packages were packed and ship on time to the assign carrier
- Assisted in delivering amazing customer service and administrative assistance
- Supervise former employees, assure everything is being done the best way possible, provided them with daily tasked to be completed during there shift
- Assisted them with any issue or concern during shift
- Worked in different warehouses for this company to get inventory, take out orders, and restock, to ensure it was kept well organized for incoming products
- Comfortable working in a fast paced and getting the work done within the guidelines.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Inventory department
Fashion Nova
07.2021 - 09.2022
- Worked in the inventory department in solving any issue with all merchandise
- Able to clear the issue for the pickers to continue to process and ship order
- We had to clear these issues every 30 min to assure the system ran without an issue or delayed.
- Implemented a barcode scanning system to expedite processes related to receiving, storing, and issuing goods while minimizing human errors effectively.
- Reduced stock discrepancies with thorough investigations and timely resolution of issues.
- Established team priorities, maintained schedules and monitored performance.
Distribution Center Associate
Amazon
01.2020 - 06.2021
- Supported cross-functional teams during peak periods to ensure timely completion of all tasks within the distribution center.
- Contributed to a positive work environment by consistently demonstrating punctuality, professionalism, and strong communication skills.
- Enhanced productivity with efficient unloading, sorting, and staging of inbound shipments.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Coordinated efficient organization, palletizing and transportation of completed packages.
Education
High School Diploma -
Early College Academy
Los Angeles, CASkills
- Bilingual (English/Spanish)
- Quick learner
- Multitasker
- Great Customer service
- Stocker
- Sales representative
- Data Analysis
- Cashier
- Warehouse inventory
- Proficient in [Software]
- Time Management
- Organizational Skills
Timeline
Inventory department
Fashion Nova
07.2021 - 09.2022
Distribution Center Associate
Amazon
01.2020 - 06.2021
Amazon Specialist
Soccer Shop USA
06.2014 - Current
High School Diploma -
Early College Academy
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