Alma Karina McNeely
Rolesville,NC
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
11
11
years of professional experience
Work History
Secretary
Seal Kote Total Roof Care
01.2014 - 06.2016
- Prepared professional correspondence, including memos, letters, and emails.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
Cake Decorator
Elite Cake Creations
10.2011 - 11.2012
- Designed specialty cakes for weddings, birthdays, and graduations.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
Restaurant Hostess
Chaps
08.2006 - 04.2008
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service answering questions and addressing concerns.
- Collected information from arriving customers to seat groups or place them on waitlist.
Cashier
Beaver Creek General Store
02.2005 - 08.2006
- Assist supervisor in conducting store inventory.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted guests and answered main phone line.
- Answered questions about store policies and addressed customer concerns.
Education
Certified Phlebotomy Technician - Phlebotomy
Care One Health Training Institute
Raleigh, NC07.2024
Associate of Science - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Miami, FL04.2010
GED -
Colorado Mountain College
Edwards, CO2007
Skills
- Bilingual- Excellent ability to read, write and communicate in Spanish and English
- CPR Certified – American Heart Association
Timeline
Secretary
Seal Kote Total Roof Care
01.2014 - 06.2016
Cake Decorator
Elite Cake Creations
10.2011 - 11.2012
Restaurant Hostess
Chaps
08.2006 - 04.2008
Cashier
Beaver Creek General Store
02.2005 - 08.2006
Certified Phlebotomy Technician - Phlebotomy
Care One Health Training Institute
Associate of Science - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
GED -
Colorado Mountain College
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