Almarely Gomez Reyes
Insurance Producer
Auburn,WA
Summary
Driven account representative with over five years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
13
13
years of professional experience
5
5
Certification
Work History
Insurance Sales Representative
Julia Johnson State Farm
10.2017 - Current
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Attended industry conferences to stay informed of latest products and trends.
- Connected with prospective clients to set appointments.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated sales by recommending policies and add-ons.
- Followed up promptly with interested clients to close sales.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Generated quotes and proposals for clients to match individual needs.
- Stayed in touch with clients to assess changing demands and offer new solutions.
Bilingual Call Center Agent
Convergent Outsourcing, Inc
03.2014 - 09.2017
- Responded to customer inquiries and provided detailed account information.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Trained new team members on scripts, company services, and collection strategies.
- Negotiated to collect balance in full.
- Built customer loyalty by placing follow-up calls for customers who reported nonpayment on installment plans.
Manager
Willie Choi Enterprise Inc.
10.2009 - 01.2014
- Prevented store losses using awareness, attention to detail with food products.
- Trained new employees with care and patience.
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Communicated all merchandise needs or issues to appropriate supervisors.
Education
High School Diploma -
Auburn Senior High School
Auburn, WA07.2009
Skills
- Team Training
- Policy Management
- Professional Relationships
- Account Retention
- Product Knowledge
- Client Satisfaction
- Licensing Requirements
- Customer Referrals
- Insurance Sales
- Financial Needs Assessment
- Client Correspondence
- Persuasive Negotiations
Certification
- Licensed Insurance Producer for Property
- Licensed Insurance Producer for Casualty
- Licensed Insurance Producer for Life
- Licensed Insurance Producer for Health
- Licensed Insurance Producer for Long Term Care
- Washington Notary Public
Languages
Spanish
Native or Bilingual
Timeline
Insurance Sales Representative
Julia Johnson State Farm
10.2017 - Current
Bilingual Call Center Agent
Convergent Outsourcing, Inc
03.2014 - 09.2017
Manager
Willie Choi Enterprise Inc.
10.2009 - 01.2014
High School Diploma -
Auburn Senior High School
- Licensed Insurance Producer for Property, Casualty, Life and Health- since 2018
- Washington Notary Public
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