Ashley Gonzalez
Vero Beach,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Insurance Sales Representative
State Farm
Vero Beach, FL
05.2022 - Current
- Developed and implemented sales strategies to increase customer base.
- Conducted needs analysis for customers to determine appropriate insurance coverage.
- Generated new business through cold-calling, networking, referrals, and other lead sources.
- Educated clients on the benefits of various insurance policies.
- Followed up with clients to ensure satisfaction with their policies and services provided.
- Identified cross-selling opportunities within existing customer accounts.
- Responded promptly to inquiries from prospective customers via phone or email.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Developed appropriate quotes based on risk information.
- Contacted underwriters and submitted forms to obtain binder coverage.
Insurance Sales Representative
Allstate Corp
VERO BEACH, FL
04.2016 - 02.2022
- Presented customized insurance solutions to customers based on their individual needs.
- Provided product information and answered questions from potential customers regarding coverage options.
- Negotiated contracts with insurance providers to secure the best rates for clients.
- Maintained accurate records of client interactions in company database system.
- Managed customer inquiries via telephone, email, or face-to-face meetings.
- Identified opportunities for cross-selling additional products or services.
- Generated leads through cold calling, networking events, referrals.
- Attended training sessions to stay up-to-date on new products and services.
- Actively participated in team meetings to discuss progress and strategize future goals.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Exceeded company sales goals for new policies.
Education
220- INSURANCE LICENSE
CENTRAL INSURANCE SCHOOL M
Clearwater, FL04-2023
440- INSURANCE
CENTRAL INSURANCE SCHOOL
Clearwater, FL05-2016
Skills
- Prospecting clients
- Business Growth
- Goal-Oriented
- Cold-calling
- Relationship Management
- Policy understanding
- Insurance sales strategy
- New Business Development
- Customer Needs Assessment
- Team training and development
- Product Knowledge
- Marketing
- Policy sales
- Problem-Solving
- Property and Casualty Insurance
- Goal Setting
- Insurance Eligibility
Timeline
Insurance Sales Representative
State Farm
05.2022 - Current
Insurance Sales Representative
Allstate Corp
04.2016 - 02.2022
220- INSURANCE LICENSE
CENTRAL INSURANCE SCHOOL M
440- INSURANCE
CENTRAL INSURANCE SCHOOL