Almas Ikhsanov

Wrapped expensive cars like Ferrari, Mercedes AMG GT, BMW, McLaren etc.

• Provided excellent customer service by responding to inquiries quickly and professionally.
• Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• Organized workstations efficiently so that tasks could be completed quickly during peak hours.
• Ground beans for espresso shots according to individual customer specifications.
• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Supported highest standards of conduct and service to support company reputation.

• Analyzed customer feedback to improve product offerings and enhance customer experience.
• Evaluated employee performance on a regular basis and provided feedback when necessary.
• Managed daily cafe operations, including scheduling staff and monitoring inventory.
• Monitored stock levels of ingredients, beverages, supplies, and equipment needed for daily operations.
• Negotiated contracts with vendors for coffee beans or tea leaves used in making beverages served in the cafe.
• Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Coached staff on strategies to enhance performance and improve customer relations.
• Delegated work to staff, setting priorities and goals.
• Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

• Identified customer needs and recommended appropriate products.
• Negotiated pricing deals with vendors to obtain the most favorable terms possible.
• Identified customer needs by asking questions and advising on best solutions.
• Developed and maintained relationships with existing customers to ensure repeat business.