Almer Tankovic
Hayward,CA
Summary
Dynamic Ops Manager with a proven track record at TBD, enhancing operational workflows and driving process improvements. Expert in cross-functional collaboration and training program development, resulting in increased customer satisfaction. Adept at analyzing data metrics for cost reduction while ensuring compliance with safety regulations and fostering a secure work environment.
Overview
3
3
years of professional experience
Work History
Ops Manger
TBD
Oakland, CA
02.2023 - Current
- Streamlined operational workflows to enhance productivity and reduce bottlenecks.
- Led cross-functional teams in executing process improvements and operational strategies.
- Developed and implemented training programs to improve staff performance and efficiency.
- Analyzed data metrics to identify areas for operational enhancement and cost reduction.
- Monitored compliance with safety regulations, promoting a secure work environment.
- Oversaw daily operations, ensuring alignment with company objectives and performance targets.
- Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
- Increased customer satisfaction by implementing service improvements based on feedback analysis.
Education
High School Diploma -
Emiliano Zapata St., Academy
Oakland, CA06.2006
Skills
Operational workflows
Process improvement
Cross-functional collaboration
Training program development
Customer satisfaction enhancement
Safety regulations adherence
Team leadership support
Vendor relationship management
Logistics management
Problem-solving
Timeline
Ops Manger
TBD
02.2023 - Current
High School Diploma -
Emiliano Zapata St., Academy