Almija Hasanagic

Store Director

Target

10.2021 - 03.2025

Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
Conducted regular performance evaluations for staff members, identifying areas for growth and development.
Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
Protected store from loss or theft by setting and enforcing clear security policies.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
Oversaw staffing and training, safety compliance, inventory control and financial functions.
Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reported to district manager regarding store and staff issues, financial goals and sales.
Organized special events within the store to drive foot traffic and increase overall revenue potential.
Analyzed operating and financial statements for profitability ratios.
Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
Ensured compliance with all applicable laws, regulations, policies, and procedures pertaining to store operations.
Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
Streamlined inventory management processes for improved accuracy and timely replenishment of stock.
Established clear communication channels between departments within the store to facilitate smooth day-to-day operations.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Trained and guided team members to maintain high productivity and performance metrics.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented innovative programs to increase employee loyalty and reduce turnover.

Summary

Overview

Work History

Store Director

Education

Healthcare Management - Business Management

Masters Of Healthcare Administration - Business Administration

Skills

Languages

Timeline

Store Director

Healthcare Management - Business Management

Masters Of Healthcare Administration - Business Administration

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