Almina Imamovic
Grand Rapids,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Licensed Pharmacy Technician
Walgreens
Wyoming, MI
10.2022 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved third-party billing, computer system and customer service issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Permit Specialist
Service Professor
Grand Rapids, MI
04.2022 - 09.2022
- Researched information in municipal archives upon request of public officials or private citizens.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Stayed up-to-date on Michigan laws and licensing requirements to complete accurate and efficient reviews.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained and updated account balances.
- Opens and closes project files for new development.
- Processes and issues electrical, plumbing, mechanical, and other related permits.
- Skilled at working independently and collaboratively in a team environment.
Trucking Dispatcher
JVC Enterprises Inc.
Byron Center, MI
10.2020 - 03.2022
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Scheduled and organized delivery routes.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Monitored vehicle locations to coordinate timely arrivals.
- Analyzed customer delivery needs and developed tailored delivery solutions.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Monitored and tracked dispatch communication systems.
- Scheduled deliveries and pickups according to customer needs.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Communicated with customers to provide delivery updates and resolution.
Retail Sales Associate
buy buy BABY
Grand Rapids, MI
11.2019 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Associate of Business Administration - Business Administration And Management
GRAND RAPIDS COMMUNITY COLLEGE
Grand Rapids, MI09.2026
High School Diploma -
EAST KENTWOOD HIGH SCHOOL
Kentwood, MI05.2018
Skills
- Problem-Solving Skills
- Pharmaceutical Preparation
- Patient Confidentiality
- FDA Drug Safety Guidelines
- High-Volume Environments
- Fleet Operations
- Work Order Entry
- Operational Efficiency
Languages
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Licensed Pharmacy Technician
Walgreens
10.2022 - Current
Permit Specialist
Service Professor
04.2022 - 09.2022
Trucking Dispatcher
JVC Enterprises Inc.
10.2020 - 03.2022
Retail Sales Associate
buy buy BABY
11.2019 - 09.2020
Associate of Business Administration - Business Administration And Management
GRAND RAPIDS COMMUNITY COLLEGE
High School Diploma -
EAST KENTWOOD HIGH SCHOOL