Almir Bekric
Leesburg,VA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Self-starting team player mentality. Skilled at staying on task and meeting deadlines.
Overview
27
27
years of professional experience
Work History
Head Custodian
Loudoun County Public Schools
Frederick Douglass Elementary
08.2010 - Current
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Collaborated with administrators to address specific facility needs during events or special projects.
- Reported vandalism or other damage to property to supervisor.
- Organized daily cleaning schedules for custodial team.
- Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
- Provided prompt resolution to facility-related issues reported by staff or students through effective communication and follow-up actions.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
- Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
- Moved furniture for cleaning and set up for special events.
- Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
- Completed routine floor stripping, sealing, and finishing.
- Optimized energy efficiency by routinely monitoring HVAC systems and making necessary adjustments for optimal performance.
- Mitigated risk factors in the workplace by maintaining up-to-date knowledge on relevant safety regulations.
- Kept building spaces premises clean inside and outside.
- Boosted team morale by providing consistent guidance, feedback, and support to custodial staff members.
Customer Service Supervisor
Barbar& Ross
Leesburg, VA
09.1997 - 07.2007
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Managed escalated calls with diplomacy, successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
Education
Train Technician -
ZTS
Bosnia I Hercegovina { Sarajevo)05.1987
Skills
- Sanitation Procedures
- Work Planning
- Facilities Management
- Facility Opening and Closing
- Customer Service
- Problem-Solving
- Attention to Detail
- Responsible and Dependable
- Work Prioritization
- Emergency Response
- Event Support
- Problem-solving abilities
- Decision-Making
- Safety Standards and Protocols
Languages
English
Professional Working
German
Professional Working
Bosnian
Native or Bilingual
Timeline
Head Custodian
Loudoun County Public Schools
08.2010 - Current
Customer Service Supervisor
Barbar& Ross
09.1997 - 07.2007
Train Technician -
ZTS