Almira Tuholjakovic
VA
Summary
Focused Sales Analyst with comprehensive experience evaluating and predicting sales trends. Expertise in inside sales management, new business development and tracking and sales analytics. Proficient in various job-related software. Reliable team player possessing first-rate organizational, time management, and communication skills. Demonstrated success in creating new software tools and business processes used to analyze data and improve sales team success. Strong team player with a hardworking mentality and in-depth experience in data entry, charting and forecasting.
Overview
20
20
years of professional experience
1
1
Certification
Work History
QA/Sales Assistant
RADinfo SYSTEMS
Sterling, VA
12.2023 - Current
- Provided recommendations based on data analysis results.
- Designed test plans to ensure quality assurance standards were met.
- Maintained accurate records of all data collected during analysis processes.
- Facilitated account setup and tool selection for optimal use of AWS.
- Oversee order processing workflow and software deployment for new contracts.
- Generate software bug fixes and new release documentation as part of SDLC.
- Responsible for new software system integration and QA testing.
- Collaborated between client and software development team to ensure client requirements are met with satisfaction. Organize requirement sessions with clients for future needs and improvement of the existing system in consultation with the Technical Project Manager.
- Researched, drafted, and presented customers with a product package that best met their needs in regards to budget and time constraints.
Data Analyst
Sunce
01.2006 - 02.2008
- Participated in requirements meetings to understand business needs.
- Research market, logistics, and other behaviors to ensure quality and accuracy of that data.
- Performed research on business and industry data to define trends and assess performance.
- Increased sale by 15% by accurately predicting seasonal trends.
- Gather, review and analyze business data using data analytics tools.
- Created data models to support decision-making processes.
Junior Data Analyst
Vektor
08.2004 - 01.2006
- Participated in internal audits regarding quality management system.
- Created data models to support decision-making processes.
- Explored new data sources to enhance current models.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts resulting in stocking cost decreased by 10%.
Education
Associate of Science - Information Technology
Northern Virginia Community College
Annandale, VA08-2022
Data Management in Information Technology
George Mason University
Fairfax, VAAccounting And Finances
University of Tuzla
Skills
- Office Applications: MS Word, Excel, Access
- Python
- Data Mining
- SQL, MySQL
- AWS
- Tableau
- Data Analysis
- Jira
- Customer training
- UAT
- Software testing
- Report creation
Accomplishments
- Dean's List Summa Cum Laude
Languages
Bosnian
Professional
German
Professional
Certification
- Certificate of completion AWS Academy Graduate - AWS Academy Cloud Developing
- Certificate of completion QTP/UFT
- Certificate of completion ISTQB Certified Tester - Foundation Level 2023 - Accredited
- Certificate in Database Management (Oracle SQL/ Oracle PL/SQL)
- Certificate in Web Design I (Photoshop, HTML/CSS, Fireworks, Dreamweaver)
- Certificate in Web Design II (Flash, Illustrator, InDesign, JavaScript)
- Certificate in Software Application
References
References available upon request.
Timeline
QA/Sales Assistant
RADinfo SYSTEMS
12.2023 - Current
Data Analyst
Sunce
01.2006 - 02.2008
Junior Data Analyst
Vektor
08.2004 - 01.2006
Associate of Science - Information Technology
Northern Virginia Community College
Data Management in Information Technology
George Mason University
Accounting And Finances
University of Tuzla