Almitra Garcia
COLTON
Summary
Dedicated professional with extensive experience in staff training and complex problem-solving within the cleaning industry. Known for strong communication skills and the ability to uphold quality standards, contributing to improved team performance and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Manager/Commercial and Residential Cleaner
Redlands Cleaning
06.2021 - 10.2025
- Performed routine cleaning of residential and commercial properties to ensure high standards of cleanliness.
- Utilized various cleaning equipment and chemicals to maintain safety and efficiency in all tasks.
- Trained new staff on cleaning protocols, equipment usage, and safety guidelines to enhance team performance.
- Conducted thorough inspections of completed work to guarantee compliance with quality standards.
Receptionist/Cashier
Clippers Beauty Salon
04.2019 - 09.2020
- Managed front desk operations, ensuring efficient appointment scheduling and client check-in processes.
- Maintained up-to-date knowledge of salon services and product offerings to assist clients effectively.
- Streamlined communication between clients and stylists, enhancing overall customer satisfaction.
Video Cashier
San Manuel Indian Bingo &Casino
10.1999 - 11.2010
- Managed cash transactions accurately and efficiently in high-volume environment.
- Provided exceptional customer service, resolving inquiries and enhancing guest experiences.
- Maintained compliance with gaming regulations and internal policies during all cash handling processes.
- Trained new staff on operational procedures and customer interaction standards.
- Paid out large Jackpots and filed W2 forms.
- Assisted making weekly schedules
- Responsible in balancing and restocking all Casino drawers.
Cashier
Redlands Bowling Alley
01.1997 - 02.1998
- Processed customer transactions accurately using point-of-sale system.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring balanced drawer at end of shifts.
- Collaborated with team members to maintain efficient checkout flow during peak hours.
Cashier
Video Junction
03.1991 - 02.1994
- Processed cash and credit transactions efficiently, ensuring accurate handling of payments.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries, providing information on services and events.
- Collaborated with team members to manage high-volume sales during events.
Education
High School Diploma -
Redlands High School
Redlands, CA05-1994
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Complex Problem-solving
Timeline
Manager/Commercial and Residential Cleaner
Redlands Cleaning
06.2021 - 10.2025
Receptionist/Cashier
Clippers Beauty Salon
04.2019 - 09.2020
Video Cashier
San Manuel Indian Bingo &Casino
10.1999 - 11.2010
Cashier
Redlands Bowling Alley
01.1997 - 02.1998
Cashier
Video Junction
03.1991 - 02.1994
High School Diploma -
Redlands High School