ALMOND PEREZ
San Francisco
Summary
Flexible and efficient transportation supervisor with several years of industry experience. Offering a proven history of successfully evaluating and optimizing transportation systems. Excellent communication and client service skills. Proficient in cutting costs without compromising for effectiveness.
Overview
21
21
years of professional experience
4007
4007
years of post-secondary education
Work History
Transportation Supervisor
Dnata Inflight Catering
Brisbane
12.2025 - Current
- Responsible for overseeing the efficient and timely transportation of meals and supplies to various airline clients.
- With a focus on logistics and coordination, ensures that products are delivered to the correct destinations, adhering to strict schedules and safety regulations.
- Manage a team of drivers, monitoring vehicle maintenance, and optimizing delivery routes for maximum efficiency.
- Checks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departure.
- Collaborates with other departments to ensure smooth operations and customer satisfaction.
- Manage transportation movements between the facility and airfield according to requirements of the customer and operational needs.
- Ensure all catering is transported with adherence to all SOPs, safety guidelines and internal quality assurance programs.
- Manage a small group of dispatchers who are responsible for coordinating the movements of all trucks, checking, verifying, and advising of latest timings, delays and special operations notices.
- Maintain a fleet of catering trucks and vehicles for performance, appearance, and operational readiness.
- Manage the scheduling of drivers and dispatchers, ensuring correct coverage throughout a week including days off, minimum rest periods.
- Implement and maintain robust safety audit program, providing root cause analysis and corrective action plans for identified failures.
- Assists and covers daily dispatch related duties when necessary which includes scheduling daily routes, analyzing drivers daily schedule to optimize operation efficiency, responds and answers to customer related inquiries or issues via phone or e-mail and perform other administrative duties.
Transportation Manager
Gate Gourmet
San Francisco
02.2022 - 03.2024
- Responsible for obtaining control sheets and making assignments for team drivers to flights daily.
- Checks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departure.
- Chocks that all teams are catering correct aircraft and flights.
- Ensures that all employees are in compliance with safety procedures and Airport Transport Authority badging requirements.
- Works with management staff to improve performance of the unit.
- Assists teams with late flights and equipment changes.
- Responsible for getting information from airlines on service requirements and updates.
- Maintains radio contact with Operations Manager, meal planner and leads during operation.
- Conducts regular checks of the kitchen to ensure no equipment was left behind after flights leave the kitchen.
- Responsible for security and proper transportation of galleys and maintaining cleanliness of vehicles.
- Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.
- Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
- Ensures that all products are coded according to company procedures.
- Maintains company policies and procedures as well as specification books for airline customers.
- Maintains all financial goals related to material, productivity, overtime, and labor goals.
- Prepares management reports (ex. attendance, IIAACCP and labor) as required.
- Responsible for supervising drivers, driver assistants and dock workers.
- Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with IIR and other support functions.
- Manages work flow balancing - the division of responsibilities amongst employees on each shift including assignment of responsibilities and workstations.
- Manages daily manpower planning including assignment of responsibilities and workstations.
- Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.).
- In conjunction with department leaders determines number of employees needed by shift.
- Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
- Monitors daily manpower planning and schedules employees.
- Responsible for employee retention and reducing employee turnover.
- Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
- Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
- Reviews and ensures union represented employees' pay rates are correct based on wage scales and seniority.
- Assists and covers daily dispatch related duties when necessary which includes scheduling daily routes, analyzing drivers daily schedule to optimize operation efficiency, responds and answers to customer related inquiries or issues via phone or e-mail and perform other administrative duties.
Delivery Driver (Independent Contractor)
Zero Grocery
Richmond
10.2020 - 03.2022
- Responsible for making grocery deliveries to residential locations (San Francisco, North, East, South Bay, Peninsula Area) as quickly and efficiently as possible.
- Responsible for operating the delivery vehicle in a safe and responsible manner at all times.
- Responsible for providing and exhibiting excellent customer service during customer interactions.
- Responsible for having excellent knowledge of San Francisco Bay Area driving routes.
- Responsible for troubleshooting and handling product related issues. Resolving customer complaints during the delivery process.
Personal Vehicle Delivery Driver
United Parcel Service
Menlo Park
10.2020 - 02.2021
- Responsible for making deliveries to residential and business locations as quickly and efficiently as possible.
- Responsible for operating the delivery vehicle in a safe and responsible manner at all times.
- Responsible for following company identification standards.
- Responsible for assisting with loading and unloading the truck/delivery vehicle.
- Responsible for keeping logs up to date and ensuring valid information is recorded.
Transportation Department Dock Lead
LSG Skychefs
Burlingame
07.2012 - 10.2020
- Responsible for overseeing the entire transportation dock operations.
- Responsible for leading and supervising the dock loaders and drivers in setting up and loading/offloading airline carts in the trucks safely and properly.
- Responsible for leading and supervising the drivers and making sure that they are to take the correct trucks according to the dispatcher's schedule.
- Responsible for handling flight schedules from the dispatcher and making sure that the warehouse departure time of the trucks are met in a timely and consistent manner.
- Responsible for helping and working with the dispatchers to resolve conflicting flight catering schedules.
- Responsible for performing dispatch related functions whenever coverage is needed due to sick calls or vacation.
- Responsible for training new and current Class C transportation drivers to be able to pass and obtain their CDL Class B license.
- Responsible for implementing skills training on the worksite and facilitate intentional discussions via informal lessons to contribute to the crew and new workers' personal growth and group dynamics.
- Responsible for catering aircrafts and running out missing items from catering to the aircraft whenever necessary.
- Responsible for constantly communicating with the transportation manager and dispatchers throughout the day to keep the operations running properly and in a timely manner.
- Responsible for constantly communicating with the other warehouse departments to resolve any issues that may arise during the day.
- Responsible for making sure that the cleanliness and organization of the warehouse dock is always maintained.
- Responsible for driving commercial trucks and catering major US and International Airlines.
- Responsible for providing excellent customer service to airline customers, flight attendants and pilots.
Cashier/Customer Service Clerk/Stockroom
Walgreens
San Francisco
01.2010 - 04.2012
- Responsible for providing excellent customer service to customers.
- Responsible for handling cash registers.
- Responsible for providing prompt and efficient responses to customers at all times.
- Responsible for responding to customer service calls immediately.
- Responsible for handling all customer issues in a courteous and helpful way, calling a member of the store leadership if needed.
- Responsible for and performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and team areas.
Lead Field Verifier/Auditor
Advertising Consultants Incorporation
Long Beach
10.2008 - 12.2009
- Responsible for distributing newspapers, dispatching and supervising drivers while they go through their daily routes.
- Responsible for leading, assisting and supervising other field verifiers while they carry out their daily tasks.
Quality Assurance Tester
Psinapse Technologies
Pleasanton
08.2007 - 06.2008
- Responsible for identifying defects or glitches in a project software/build.
- Responsible for reporting such defects by entering them into a quality assurance database.
- Responsible for testing project software/build constantly until it is ready for final submission.
Food Preparation/Cashier/Crew Member
Noah's Bagel
San Francisco
05.2007 - 08.2007
- Responsible for providing excellent customer service to customers.
- Responsible for preparing cold pre-made sandwiches, vegetables, meat, salads, fruits, and other food supplies which are necessary for present and future use.
- Responsible for making sandwiches in a fast and accurate manner.
- Responsible for cleaning the restaurant and the production area.
- Responsible for handling cash registers and interacting with customers.
- Responsible for occasional delivery duties and set-up.
Loss Prevention Guard
Lochmann's
San Francisco
05.2006 - 05.2007
- Responsible for providing excellent customer service to customers.
- Responsible for operating the security CCTV system.
- Responsible for opening/closing the store together with store managers and other associates/employees.
- Responsible for helping Loss Prevention Detectives in apprehending possible and suspected shoplifters.
- Responsible for guarding the shopping vicinity 100% of the time.
- Responsible for reporting suspicious acts or behavior to loss prevention detectives or local police.
- Responsible for helping and providing excellent customer service to customers.
- Responsible for checking company employees who come in and out of the store.
- Responsible for constantly checking and testing entrance and fire exit door alarms.
Several - Lobby Agent/Wheelchair Agent/Cabin Cleaner
Airserv Corporation
South San Francisco
07.2005 - 05.2006
- Responsible for providing excellent customer service to customers.
- Responsible for checking and verifying airline passenger tickets/boarding passes.
- Responsible for assisting passengers with any questions that they may have.
- Responsible for checking airport employees A.O.A. badge.
- Responsible for pushing wheelchairs for passengers who have difficulty in walking.
- Responsible for assisting passengers with disabilities and who are in need of any other kind of assistance.
- Responsible for cleaning all interior parts of an aircraft.
Education
Bachelor of Science - Nursing
City College of San Francisco
San Francisco, CAGraduated with diploma -
Ednas High School
Dagupan City, Pangasinan, PhilippinesSkills
- CA Commercial Driver's License (Class B)
- Lead/supervisor position
- High traffic dispatch operations
- Training individuals
- San Francisco International Airport sterile area rules and regulations
- Security CCTV systems
- Delivery and driving
- San Francisco Bay Area route
- Manual and automatic transmission vehicles
- Customer service
- Professionalism
- Multi-tasking
- Decision making
- Problem solving
- Computer programs
References
- Drazen Entona, Transportation Dispatcher, Dnata Inflight Catering, 415-530-6077
- Jack Wong, Transportation/Ramp Driver, Gate Gourmet, 415-530-6077
- Marcello Kaminski, Transportation/Ramp Driver, Gate Gourmet, 831-431-9989
- Domie Mesias, Transportation/Ramp Driver, LSG Skychefs SFO, 415-370-3859
Professional References
- Jorge Gomez, Transportation/Ramp Supervisor, Gate Gourmet, 510-998-8049
- Bernard Ali, General Manager, LSG Skychefs, 239-810-4107
- Rolan Broyles, Transportation/Ramp Lead Dispatcher, Gate Gourmet, 650-291-5725
- Hazil Abdul, Transportation/Ramp Lead Dispatcher, Gate Gourmet, 650-754-3821
Timeline
Transportation Supervisor
Dnata Inflight Catering
12.2025 - Current
Transportation Manager
Gate Gourmet
02.2022 - 03.2024
Delivery Driver (Independent Contractor)
Zero Grocery
10.2020 - 03.2022
Personal Vehicle Delivery Driver
United Parcel Service
10.2020 - 02.2021
Transportation Department Dock Lead
LSG Skychefs
07.2012 - 10.2020
Cashier/Customer Service Clerk/Stockroom
Walgreens
01.2010 - 04.2012
Lead Field Verifier/Auditor
Advertising Consultants Incorporation
10.2008 - 12.2009
Quality Assurance Tester
Psinapse Technologies
08.2007 - 06.2008
Food Preparation/Cashier/Crew Member
Noah's Bagel
05.2007 - 08.2007
Loss Prevention Guard
Lochmann's
05.2006 - 05.2007
Several - Lobby Agent/Wheelchair Agent/Cabin Cleaner
Airserv Corporation
07.2005 - 05.2006
Bachelor of Science - Nursing
City College of San Francisco
Graduated with diploma -
Ednas High School