Trenton Schulzetenberg

Operations Supervisor-Transportation

MS International, Inc, MSI

06.2010 - 02.2025

Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
Enhanced driver and warehouse team productivity by implementing dynamic scheduling system that matched tasks with expertise.
Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
Implemented predictive maintenance schedule for equipment, drastically reducing unexpected downtime.
Facilitated seamless communication channels between departments, improving coordination and project outcomes.
Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Interceded between employees during arguments and diffused tense situations.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Monitored front areas so that questions could be promptly addressed.
Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
Handled incoming calls and emails from customers regarding issues with deliveries.
Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
Coordinated driver dispatch to accomplish daily delivery requirements.
Checked that each scheduled route was appropriately covered by delivery drivers.
Provided training and guidance to new dispatchers.
Scheduled and dispatched drivers to locations in Arizona, New Mexico, and El Paso, TX.
Oversaw and enforced compliance with all safety regulations and DOT regulations.
Monitored weather conditions and traffic patterns, making necessary adjustments to ensure driver safety and on-time deliveries.
Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
Coordinated dispatching of nine drivers to accomplish daily delivery requirements.
Trained, help implemented new dispatch software that led to quicker response times and better communication between drivers and dispatch.
Collaborated with other departments to ensure coordinated approach to logistics and transportation challenges.
Facilitated resolution of issues between drivers and clients, maintaining positive relationships and reliable service delivery.
Negotiated with service providers, securing cost-effective contracts for vehicle maintenance and repairs.
Scheduled and organized delivery routes.
Tracked and monitored vehicle performance and maintenance.
Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle before and after every trip and conducted minor repairs.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Contacted dispatch to report delivery incidents and determine best methods for resolution.
Assisted in training new drivers on company procedures, safety protocols, and efficient route planning techniques.
Safely navigated various weather conditions while adhering to deadlines, ensuring timely deliveries without compromising safety standards.
Ensured full regulatory compliance during transport operations by following all applicable federal, state, and local laws related to CDL drivers.
Promoted a culture of continuous improvement by sharing best practices with colleagues and contributing ideas for process optimization during team meetings.
Utilized GPS and other navigation tools to plan routes and stay on schedule.

Summary

Overview

Work History

Operations Supervisor-Transportation

Truck Driver

Education

No Degree - Meteorology

High School Diploma -

Skills

Timeline

Operations Supervisor-Transportation

Truck Driver

No Degree - Meteorology

High School Diploma -

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