Overview
Work History
Education
Skills
Timeline
Generic

Almus Grammer

Corbin,KY

Overview

25
25
years of professional experience

Work History

Food &Consumables

Walmart
London, KY
05.2024 - Current
  • Processed returns or exchanges of defective or incorrect orders.
  • Identified opportunities for cost savings through improved efficiency in usage, ordering, storage processes.
  • Ensured proper storage of consumables in accordance with safety guidelines.

Direct TV Technician

Multiband
Richmond, KY
04.2000 - 05.2025
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.

Customer Service Representative

Maximus Federal
London, KY
09.2022 - 05.2023
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

High School Diploma -

Cornerstone Christian Academy
Corbin, KY
09-2002

Skills

  • Supply Chain Coordination
  • Sales Support
  • Stock Rotation
  • Demand forecasting
  • Merchandising Strategies
  • Pricing Analysis
  • Shelf Stocking
  • Food handling
  • Store maintenance
  • Full-cycle sales process
  • Effective customer upselling
  • Food safety and sanitation
  • Opening and closing procedures
  • Staff training and motivation

Timeline

Food &Consumables

Walmart
05.2024 - Current

Customer Service Representative

Maximus Federal
09.2022 - 05.2023

Direct TV Technician

Multiband
04.2000 - 05.2025

High School Diploma -

Cornerstone Christian Academy
Almus Grammer