Almus Grammer
Corbin,KY
Overview
25
25
years of professional experience
Work History
Food &Consumables
Walmart
London, KY
05.2024 - Current
- Processed returns or exchanges of defective or incorrect orders.
- Identified opportunities for cost savings through improved efficiency in usage, ordering, storage processes.
- Ensured proper storage of consumables in accordance with safety guidelines.
Direct TV Technician
Multiband
Richmond, KY
04.2000 - 05.2025
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Customer Service Representative
Maximus Federal
London, KY
09.2022 - 05.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
Cornerstone Christian Academy
Corbin, KY09-2002
Skills
- Supply Chain Coordination
- Sales Support
- Stock Rotation
- Demand forecasting
- Merchandising Strategies
- Pricing Analysis
- Shelf Stocking
- Food handling
- Store maintenance
- Full-cycle sales process
- Effective customer upselling
- Food safety and sanitation
- Opening and closing procedures
- Staff training and motivation
Timeline
Food &Consumables
Walmart
05.2024 - Current
Customer Service Representative
Maximus Federal
09.2022 - 05.2023
Direct TV Technician
Multiband
04.2000 - 05.2025
High School Diploma -
Cornerstone Christian Academy