Alnesto Fernandez
Los Angeles,CA
Summary
Seasoned Command Center Operator with over 22 years of experience. Strong in managing complex operations and rapid response scenarios. Skilled in coordinating and optimizing communication protocols, and implementing strategic decision-making processes to enhance operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Command Center Operator
Cedars Sinai Medical Center
Los Angeles, California
06.2003 - Current
- Monitored communications between departments to ensure operational efficiency.
- Operated advanced communication systems for real-time updates.
- Managed emergency response protocols during critical situations.
- Documented incidents and procedures for compliance and training purposes.
- Trained new operators on protocols and communication tools.
- Collaborated with security teams to maintain a safe environment for patients and staff.
- Monitored and responded to system alarms, notifications, and alerts using the Omnigo software.
- Created incident tickets for all reported issues, maintained ticket queues, and tracked progress until resolution.
- Used telecommunications systems, two-way radios and intercom system to communicate with teams.
Graphic Designer (Freelance contract)
The Chambers Group
Culver City, California
2003 - 2005
Graphic Designer
The Chambers Group
Los Angeles, California
1995 - 2003
- Created marketing illustrations using Adobe Photoshop and Adobe Illustrator.
- Collaborated with team to develop branding concepts and product positioning.
- Designed graphics, logos, and layouts for product illustrations and branding.
- Assisted in selecting color corrections, images, text styles, and layout for projects.
Education
Bachelor of Arts - Graphic Design /Advertisement
California State University Northridge
Northridge, CA01-1996
High School Diploma -
Notre Dame High School
Sherman Oaks, CA01-1990
Skills
- Incident documentation and response
- Emergency management
- Alarm monitoring and surveillance
- Adobe Photoshop and Adobe Illustrator proficiency
- Productivity implementation
- Multitasking skills
- Situational awareness
- Team collaboration
Certification
- Dispatcher Public Safety - Golden West 2021 (POST Cert)
- Communications Training Officer - Golden West 2021 (POST Cert)
- Dispatch Terrorism Awareness - Rio Hondo 2023 (POST Cert)
- Advance Training Officer - KTLLC 2023 (POST Cert)
- Communications Training Officer Advance - 21C 2024 (POST Cert)
- Dispatch Active Shooter Situations - KTLLC 2025 (POST Cert)
Timeline
Command Center Operator
Cedars Sinai Medical Center
06.2003 - Current
Graphic Designer (Freelance contract)
The Chambers Group
2003 - 2005
Graphic Designer
The Chambers Group
1995 - 2003
Bachelor of Arts - Graphic Design /Advertisement
California State University Northridge
High School Diploma -
Notre Dame High School