Alnsha Jones
Victorville,CA
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Student
Roadmaster Driver School
09.2025 - 11.2025
- Operated commercial vehicles in diverse driving conditions and environments.
- Practiced defensive driving skills on various road types under supervision.
- Reviewed instructional materials to prepare for written and practical exams.
- Engaged in classroom discussions, demonstrating critical thinking skills.
- Engaged with peers to foster a supportive learning environment during training.
Bank Officer
Inter-con Security
03.2023 - 11.2025
- Ensure client safety by maintaining secure environments and reducing incidents.
- Report suspicious activities to enhance safety for clients and staff.
- Monitor systems for a secure environment, reducing incident reports.
- Handle disturbances and improve safety protocols through observation.
- Investigate breaches and implement measures to boost operational integrity.
- Worked closely with law enforcement and emergency services, fostering strong relationships that enhanced response times during critical situations.
- Demonstrated strong interpersonal skills by effectively communicating with clients, ensuring their concerns were addressed promptly and professionally.
- Trained new staff on operational procedures and customer interaction protocols.
- Implemented best practices for security measures in banking operations.
Warehouse Security
Sun-states Security
06.2020 - 03.2023
- Monitored warehouse access, ensuring safety and reducing unauthorized entries by 15%.
- Conducted regular patrols, identifying hazards and improving security perception.
- Reported safety issues promptly, facilitating quick resolutions and risk reduction.
- Communicated incidents to supervisors, fostering proactive safety management.
- Enhanced overall security, contributing to a safer warehouse environment.
- Greeted employees and directed visitors, enhancing communication and fostering a welcoming environment that improved staff morale.
- Ensured all exterior doors were secure through diligent checks, contributing to substantial improvements in overall property security.
Hospital Security Officer
Physicians For Healthy Hospitals
02.2019 - 05.2020
- Maintained incident reports, ensuring compliance and effective communication.
- Implemented advanced surveillance systems, resulting in a noticeable decrease in security incidents and improved patient confidence.
- Monitored facility access to ensure safety and compliance with hospital policies.
- Conducted regular patrols to identify and mitigate security risks within premises.
- Collaborated with medical staff to manage patient behavioral incidents effectively.
- Responded promptly to alarms and emergency situations, coordinating with law enforcement as needed.
- Trained new security personnel on protocols, procedures, and emergency response strategies.
Patrol Officer
Bedrock Security Services
03.2016 - 01.2019
- Provided detailed reports on daily activities and unusual occurrences.
- Engaged with the public to promote safety awareness and community relations.
- Trained new officers on procedures, protocols, and emergency response techniques.
- Responded to radio dispatches regarding disturbances or criminal acts in progress.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Collaborated with fellow officers for efficient crime prevention and response efforts.
Paratransit Bus Operator
Transdev
01.2014 - 02.2016
- Assisted passengers with disabilities, providing necessary support and guidance.
- Conducted pre-trip inspections for vehicle safety and compliance with regulations.
- Communicated effectively with dispatch regarding route changes and passenger needs.
- Provided courteous and friendly customer service to passengers.
- Operated wheelchair lifts for disabled passengers as needed.
- Assisted elderly or disabled passengers in entering and exiting the bus safely.
- Resolved conflicts between passengers when necessary in a professional manner.
- Received payments from passengers for fares in cash or card form.
- Reported any mechanical issues that arose during trips to the maintenance department promptly.
- Operated paratransit buses, ensuring safe and timely transportation for individuals with disabilities.
Education
Diploma -
Alain Leroy Locke High School
Los Angeles, CASkills
- Customer Service
- Problem Solving
- Teamwork
- Multi-tasking
- Observation
- Communication
- Defensive driving
- Security protocols
- Incident reporting
- Emergency response
- Effective communication
- Observational skills
- Critical thinking
- Conflict resolution
- Training and mentoring
- Fast learner
- Punctuality and work ethic
- Positive attitude
Certification
- Class A Drivers License
- Active Guard Card
- CPR & BLS Certifications
References
- Ana Gutierrez, JP. Morgan Chase Bank, anag02323@gmail.com, (909) 333-9248
- Amy De La Cruz, JP. Morgan Chase Bank, amy.delacruz@chase.com (385)528-4247
- Laporcha Lumpkin, Children and Family Social Services, laporcha_lumpkin@yahoo.com, (559) 493-1053
Timeline
Student
Roadmaster Driver School
09.2025 - 11.2025
Bank Officer
Inter-con Security
03.2023 - 11.2025
Warehouse Security
Sun-states Security
06.2020 - 03.2023
Hospital Security Officer
Physicians For Healthy Hospitals
02.2019 - 05.2020
Patrol Officer
Bedrock Security Services
03.2016 - 01.2019
Paratransit Bus Operator
Transdev
01.2014 - 02.2016
Diploma -
Alain Leroy Locke High School