ALOHILANI PERRYPETERS
Universal City,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Senior Clinical Admin Coordinator
WellMed Medical Management, Inc.
San Antonio, TX
08.2022 - Current
- Created and maintained accurate records of departmental activities, including budgets, personnel documents, and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Developed strategies to improve operational procedures and reduce costs.
- Assisted with the preparation of presentations for senior management meetings.
- Coordinated with other departments to ensure projects were completed on time and within budget.
UM Correspondence Coordinator | Subject Matter Expert (SME)
WellMed Medical Management, Inc.
San Antonio, TX
06.2021 - 07.2022
- Provided technical support to staff members regarding software applications and hardware systems.
- Researched new technologies to enhance productivity levels across all departments.
- Monitored inventory levels and ordered additional supplies as needed.
- Drafted reports summarizing progress on various projects for upper-level management review.
- Conducted regular training sessions for staff members on new software programs or processes.
Prior Authorization Specialist
CVS Caremark
San Antonio, TX
12.2019 - 06.2021
- Reviewed prior authorization requests to ensure theaccuracy and completeness of required information.
- Verified patient insurance coverage, including eligibility, benefits, and authorizations for medical services.
- Guided providers regarding the prior authorization process.
- Coordinated with other departments to obtain additional information needed for prior authorization.
- Responded promptly to inquiries from providers, patients, and payers regarding the status of prior authorization requests.
Pharmacy Technician
Walgreens
San Antonio, TX
02.2018 - 07.2018
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
Supervisor of the Radiology Department
United States Air Force
01.2003 - 05.2013
- Developed and implemented operational policies and procedures to ensure the efficiency and accuracy of workflows.
- Maintained accurate employee performance records, attendance, leave requests, and disciplinary actions.
- Directed and supervised a team of 15 employees in daily operations.
- Resolved customer complaints on time while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Education
Master of Health Administration - Health Administration
Capella University
09-2024
Bachelor of Arts - Human Resources
University of The Incarnate Word
San Antonio, TX12.2015
Pharmacy Certification
Brightwood College
San Antonio, TXSkills
- Team collaboration
- Relationship building
- Document management
- Staff management
- Project coordination
- Staff supervision
References
References available upon request
Timeline
Senior Clinical Admin Coordinator
WellMed Medical Management, Inc.
08.2022 - Current
UM Correspondence Coordinator | Subject Matter Expert (SME)
WellMed Medical Management, Inc.
06.2021 - 07.2022
Prior Authorization Specialist
CVS Caremark
12.2019 - 06.2021
Pharmacy Technician
Walgreens
02.2018 - 07.2018
Supervisor of the Radiology Department
United States Air Force
01.2003 - 05.2013
Pharmacy Certification
Brightwood College
Master of Health Administration - Health Administration
Capella University
Bachelor of Arts - Human Resources
University of The Incarnate Word
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