ALOIMA ALMORA DELGADO
Experienced and patient-focused Registered Nurse with a background in behavioral health and caring for geriatric populations. Adept at performing comprehensive assessments, coordinating care across multidisciplinary teams, educating patients and families, and ensuring compliance with clinical standards. Committed to fostering therapeutic relationships and providing compassionate, evidence-based care that enhances patient outcomes and quality of life. Seeking a Clinical Care RN role to contribute strong clinical skills and a dedication to exceptional patient care. Psychiatric healthcare professional with comprehensive experience in mental health nursing. Skilled in patient assessment, crisis intervention, and therapeutic communication. Adept at collaborating with interdisciplinary teams to provide high-quality care and achieve optimal patient outcomes. Reliable, adaptable, and focused on patient-centered care.
Work History
Psychiatric RN
5 Years- Delivered safe, patient-centered nursing care through comprehensive assessment, monitoring, and timely intervention.
- Administered medications and treatments in accordance with care plan.
- Educated patients and families on treatment plans, medications, and continuity of care.
- Collaborated with the interdisciplinary healthcare team to promote optimal patient.
- Care Coordination.
- Medical necessity review.
- Clinical documentation review.
- Care coordination.
- Discharge planning.
Customer Service Representative
2 Years 11 Months- Assisted patients with prescription inquiries, medication refills, and prescription transfers.
- Processed diabetic supply orders and maintained accurate patient records.
- Scanned, organized, and maintained confidential medical documentation.
- Delivered exceptional customer service while ensuring HIPAA compliance and patient confidentiality.
Sales & Customer Service Representative
4 Years 9 Months- Provided outstanding customer service and personalized product education.
- Educated customers on herbal supplements, proper use, potential side effects, and drug interactions.
- Processed telephone orders and maintained accurate customer records.