Develop sales and marketing strategies to increase customer acquisition and retention
Coordinate with internal teams to ensure that sales objectives were met in a timely manner
Create content for company website that accurately reflects the company's brand identity
Create customized presentations for clients based on their needs and preferences
Retail Sales Associate
Hennes & Mauritz (H&M)
Aurora, IL
09.2023 - 04.2024
Demonstrated understanding of store operations when organizing merchandise in store based off of available seasonal stock
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
Team Member
Taco Bell
Aurora, IL
07.2023 - 09.2023
Maintained efficient service when multitasking with drive-thru customers & cash handling
Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner
Worked in a fast-paced, ever-changing environment
Served meals to customers in a friendly and courteous manner
Education
Bachelor of Science in Marketing - Sales Promotions
University of Illinois Chicago - College of Business Administration
12-2025
Skills
Social Media
Microsoft Word
Excel
PowerPoint
Certification
07/16/2023
Google Digital Marketing & E-Commerce Certificate: Acquired foundational digital marketing skills, including search engine optimization, content marketing, and data analysis