Overview
Summary
Accomplishments
Work History
Education
Skills
Timeline
Generic

ALOK MISHRA

Chesterfield,MO

Overview

17
17
years of professional experience

Summary

  • Supervised and coached mid-size teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles.
  • Engaged in working with business/product owners to develop and deliver on new services to introduce new products and bundles.
  • Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role.
  • Continuously engage and improve team’s performance by conducting recurring 1-1 meetings, managing career development, and understanding who is at risk.
  • Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction.
  • Facilitated to provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies.
  • Ensuring that the team has clear goals and objectives, and that everyone understands their role in achieving those goals.
  • Taking responsibility for the team's performance, both in terms of meeting their goals and in terms of delivering quality work.
  • Being transparent about challenges and issues that arise, and working collaboratively with the team to find solutions.
  • Communicating with stakeholders about the team's progress and performance, and taking ownership of any issues or concerns that are raised.
  • Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership.
  • Competent and techno-savvy IT professional, offering over 17 years of extensive experience; abreast with the latest trends and technologies of the field.
  • Hands on experience on building microservices, specifically with HTTP, REST, JSON and XML. Playing technical leadership role in managing all aspects of planning and delivery for Critical Java components.
  • Working at US, St. Louis in Charter (Spectrum) Communications as a lead from last 6 years.
  • Leading delivery of complex microservices based component architecture.
  • Managing all the phases from requirement gathering solutioning and designing, development, testing, UAT and release process.
  • Lead development team by resource allocation, code review and mentoring. Interacted with QA for issue resolution.
  • Good skills over different Java Technologies included Spring Boot, Spring Cloud, Kafka, JSP, Servlet, Struts, Hibernate, Spring MVC, Spring Core, Spring Rest Services.

Accomplishments

  • PMP, PMI
  • AWS, Amazon
  • Certified Scrum Master, Scrum Alliance
  • Sun Certified Java Professional, Sun Microsystems
  • Sun Certified Web Component Developer (SCWCD), Sun Microsystems
  • Got All Star in 2021 from Telus International after getting continuous Client Appreciation throughout the year 2021.

Work History

Sr. Software Engineer, Role- Technical Lead/ Technical Project Manager

Charter Communications
09.2022 - Current
  • Projects- Mobile-2.0
  • Technology- Spring Microservice, Spring Boot, Hibernate, Oracle
  • Description-
  • New Micro service creation using Spring Boot, Spring JPA and Oracle DB
  • Developed Spring REST services for Order Module using micro services architecture pattern
  • Designed, developed and tested integration layer components with different interfacing systems (MBC, MSP, BIS) using Spring rest API using Micro Services architecture pattern
  • Roles & Responsibility-
  • Worked with business team to understand requirement and converting them into technical solutions
  • Leading distributed development team in Agile methodology
  • Managing managerial responsibility including task allocation, verification, tracking, conflict resolution, mentoring and resourcing
  • Managing coordination across team that is business, QA, UAT, deployment.
  • Led software development initiative as subject matter expert and primary point-of-contact for project management staff
  • Partnered with project team members to identify and quickly address problems
  • Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination
  • Checked client code for bugs and weaknesses using approved troubleshooting methods
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications

Technical Lead/ Technical Project Manager

Telus International, earlier Xavient Digital LLC
11.2016 - 08.2022
  • Projects- Biller Isolation (Solo Synch), CPP, DMCA Alert
  • Technology- Spring Microservice, Spring Boot, Hibernate, Oracle
  • Description-
  • New Micro service creation using Spring Boot, Spring JPA and Oracle DB
  • Developed Spring REST services for all modules using micro services architecture pattern
  • Enhancement of complex backend systems to synch up data from Billing systems (CSG, ICOMS) using spring boot micro services, Spring JPA, Oracle DB
  • Implementing new message retry mechanism using Kafka on event triggering to synch up Oracle DB to isolate third party Billing Systems.
  • Roles & Responsibility-
  • Worked with business team to understand requirement and converting them into technical solutions
  • Leading distributed development team in Agile methodology
  • Managing managerial responsibility including task allocation, verification, tracking, conflict resolution, mentoring and resourcing
  • Managing coordination across team over 50 people from business, QA, UAT, deployment.
  • Managed to handle system which handles millions of messages sync from Kafka trigger to Oracle DB, to achieve daily update to avoid unnecessary calls to paid billing system.
  • Investigated system issues and implemented resolutions to reduce downtime
  • Assessed project milestones and team performance to keep staff on-task

Module Lead

Xavient Information Systems
01.2011 - 11.2016
  • Http://app.salezsharkcrm.com
  • Technology- Core Java, Spring MVC, Hibernate, Maven, JQuery, Javascript, AJAX, MySql, JSP, Mongo DB (No SQL)
  • Description-
  • Salezshark CRM model used for managing company's interactions with current and future customers
  • Web application creation using Spring MVC, Hibernate and Spring JDBC
  • Used Spring Web MVC framework for applying MVC implementation to web application
  • Used Spring JDBC, named parameters and DAO layers to offer abstraction for business from database related code (CRUD)
  • Reviewing Application Team’s Entity Relationship model to ensure optimal engineering approach was being followed
  • All web services in different functional units into system are Rest API services
  • POJO based domain model integrated with Hibernate ORM for persistence Aggregation of data based on summarized data
  • Roles & Responsibility-
  • Involved with BA for requirement gathering
  • Involved in Design & Implementation
  • Task Distribution to team members for specific Module
  • Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to reporting manager
  • Involved in QA support to resolve Testing issues
  • Responsible for code deployments.
  • Designed technical upgrade paths, incorporating requested functionality and performance enhancements

Sr. Software Engineer

RSystems International Pvt.Ltd
01.2009 - 01.2011
  • Nokia Siemens Network (NSN), Running Live at Belgacom TV (Belgium), KPN (Netherlands), Qwest Communication (US, Project-HES 3.1 (Home Entertainment Solutions)
  • Technology- Core Java, Swings / EFX framework, QA sink, Source Forge, TM, and MI
  • Description- Objective of this project is: -
  • IPTV (Internet Protocol Television) system is digital television service is delivered using Internet Protocol over network infrastructure, that is, broadband connection
  • General definition of IPTV is television content that, instead of being delivered through traditional broadcast and cable formats, is received by viewer through technologies used for computer networks, all of which employ Internet Protocol and related standards such as SNMP
  • Features IPTV: -
  • Channel Zapping
  • PPV (Pay-Per-View)
  • PVR (Personnel Video Recording)
  • Roles & Responsibility-
  • Analyzing certain Artifacts assigned by lead and reproducing that artifact on certain STB
  • Analyzing Logs provided by client to reach on root cause
  • Resolving it and fixing it.
  • Trained and mentored junior developers and engineers, teaching skills in Spring Microservices and working to improve overall team performance
  • Provided technical support using knowledge of complex technology to solve problems and support new projects

Sr. Software Engineer

Tetra Information Services Pvt. Ltd
01.2008 - 01.2009
  • Project- ERP
  • Technology- Struts, JSTL, JQuery, My SQL
    Description- This project involved development of ERP system for UshaAmorphous (An Usha Group of Company) to integrate several data sources and processes them into organization into unified system

Sr. Software Developer

Inventum Technology Pvt.Ltd
08.2007 - 01.2008
  • This Project involved development of Shopping Site for shopping coupons for support (service shopping) to Telecom based client
  • After registration user (Customer) are able to purchase their support coupons and can also see their Invoice after updating of their status through Admin
  • Only Admin has right to declare how much cost it has pending for specified customer
  • Roles & Responsibility-
  • Requirement Gathering and analyzing for form design and database analysis
  • Programming using Struts and H-SQL with Hibernate for making portal for their Client's for Purchasing Bandwidth Coupons online.
  • Trained new developers and programmers on company standards for design and review
  • Collaborated with fellow engineers to evaluate software and hardware interfaces
  • Discussed issues with team members to provide resolution and apply best practices

Software Engineer

Mindmill Software Ltd
10.2005 - 06.2007
  • Corporate Bank
  • Project- Core banking solution (CBS)/Module – financial transaction, account maintenance
  • Technology- Core Java, This Project is designed to process whole Transaction processing in bank
  • This project is divided into sub-modules of financial transaction & Account Maintenance Modules:
  • Clearing Bill Purchase
  • Remittance
  • PDC Maintenance
  • Roles & Responsibility-
  • Programming on Java Swing with Sql Server 2000
  • Developed different screens of above-mentioned sub-modules and created their functionalities and done unit testing.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations

Education

MBA -

Sikkim Manipal University
06.2011

MCA -

IGNOU
06.2005

Skills

  • Microservices
  • Spring Boot
  • Spring Cloud
  • Spring Data JPA
  • Spring MVC
  • Kafka
  • JSP
  • Jenkins
  • Chalk
  • Mongo (No SQL)
  • Hibernate
  • Java 8
  • Struts
  • Rest Services

Timeline

Sr. Software Engineer, Role- Technical Lead/ Technical Project Manager

Charter Communications
09.2022 - Current

Technical Lead/ Technical Project Manager

Telus International, earlier Xavient Digital LLC
11.2016 - 08.2022

Module Lead

Xavient Information Systems
01.2011 - 11.2016

Sr. Software Engineer

RSystems International Pvt.Ltd
01.2009 - 01.2011

Sr. Software Engineer

Tetra Information Services Pvt. Ltd
01.2008 - 01.2009

Sr. Software Developer

Inventum Technology Pvt.Ltd
08.2007 - 01.2008

Software Engineer

Mindmill Software Ltd
10.2005 - 06.2007

MBA -

Sikkim Manipal University

MCA -

IGNOU

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ALOK MISHRA