Alona Key
Upper Marlboro,MD
Summary
Driven professional with a proven track record at SYEP, showcasing exceptional problem-solving and teamwork skills. Known for a friendly, positive attitude and a dependable nature, excelling in fast-paced environments through quick learning and adaptability. Demonstrates a strong sense of personal responsibility, significantly contributing to collaborative success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Associate
Target
10.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Panera Bread
06.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Outreach Worker
SYEP
06.2021 - 08.2021
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within the community.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
Bowie University
SYEP
06.2019 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor Of Science - Information Technology
Towson University
Baltimore, MDSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
Timeline
Sales Associate
Target
10.2022 - 01.2023
Cashier
Panera Bread
06.2022 - 10.2022
Outreach Worker
SYEP
06.2021 - 08.2021
Bowie University
SYEP
06.2019 - 08.2019
Bachelor Of Science - Information Technology
Towson University