Caregiver
Comfort Keepers
Alona Kopeikis
Sun City Center,FL
Summary
A dynamic professional with a proven track record in enhancing customer experiences at Anthem, I excel in empathetic communication and efficient problem-solving. Fluent in Russian, my background spans elderly care to advertising, showcasing my adaptability and strong listening skills. I consistently exceed performance goals, achieving a significant improvement in client satisfaction.
Work History
Advertising Agent
ADKO 1 INK
Customer Service Representative
Anthem
Education
College Of Nursing - Registered Nurse in Cardiology
High School #113
Moscow, Russia 06.1994
Skills
- Fluent Russian speaking
- Excellent verbal and written communication
- Strong listening skills
- Empathy and ability to build rapport with customers
- Time management
- Elderly care
- Problem-solving
Timeline
Caregiver
Comfort Keepers
Advertising Agent
ADKO 1 INK
Customer Service Representative
Anthem
College Of Nursing - Registered Nurse in Cardiology
High School #113