Summary
Overview
Work History
Education
Skills
Timeline
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Alonda Johnson

Suitland,MD

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Trustworthy and dedicated Cashier with 4 years of experience serving customers and operating register. Cheerful when assisting customers with requests and meeting special needs. Professional when answering customers' questions. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Determined to lead and promote high levels of customer service and engagement efforts.

Overview

1
1
Language
3
3
years of post-secondary education
3
3
years of professional experience

Work History

Cashier/Stocker Associate

Shoppers World
Suitland, MD
11.2020 - 05.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Set up new sales displays each two weeks.

Cashier/Salad Maker

Chopt Creative Salad Company
Washington, DC
01.2020 - 11.2020
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Lifted and carried heavy materials.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.

Cashier

Walmart
Landover, MD
01.2019 - 11.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales ads and monitored price changes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier/Barista

Panera Bread
Washington, DC
07.2018 - 02.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Greeted over 300 patients per day.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned cashier and barista positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record all transactions accurately and efficiently.

Education

High School Diploma -

Dr, Henry A Wise High School
Upper Marlboro, MD
08.2015 - 06.2018

Diploma in Phlebotomy - Phlebotomy

Care Health Phlebotomy Training
Oxon Hill, MD
12.2021 - 01.2022

Skills

Customer assistance

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Timeline

Diploma in Phlebotomy - Phlebotomy

Care Health Phlebotomy Training
12.2021 - 01.2022

Cashier/Stocker Associate

Shoppers World
11.2020 - 05.2021

Cashier/Salad Maker

Chopt Creative Salad Company
01.2020 - 11.2020

Cashier

Walmart
01.2019 - 11.2019

Cashier/Barista

Panera Bread
07.2018 - 02.2019

High School Diploma -

Dr, Henry A Wise High School
08.2015 - 06.2018
Alonda Johnson