Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Alondo E. Chapman Sr.

Alondo E. Chapman Sr.

Oklahoma City,USA

Summary

Engaged in initiatives aimed at promoting educational advancement and skill acquisition within the workplace.

Overview

29
29
years of professional experience

Work History

Front Office Agent

Kennth James State Farm
Oklahoma City, OK
08.2025 - Current

Obtained licenses for life, health, and sickness insurance, as well as property, casualty, and commercial insurance. Assisted clients in navigating life, health, and sickness insurance options, along with property and casualty coverage. Supported the acquisition of commercial insurance licenses, enhancing service offerings for clients.

Followed state and federal regulations for insurance sales. Facilitated sales of life, health, property, and commercial insurance. Assisted customers in selecting optimal insurance solutions. Conducted follow-up communications through calls, texts, and emails with potential clients. Processed payments for policies and maintained records of individual accounts. Collaborated with underwriting specialists to finalize client approvals for multiple policies. Coordinated with in-office colleagues to establish and uphold policies in compliance with state updates and regulations.

Store Manager

Famous Footwear
Oklahoma City, OK
08.2024 - 09.2025
  • Store Manager Open the business, make schedules for front store team members, maintain an 0 audit in store corrections, control and monitor store Profit and Loss, daily store cycle counts maintain back of house cleanliness, control all in store signage accuracy, maintain payroll and weekly allotted hours for the business, control store theft, Assist customers & cashiers with refunds, exchange’s, Complete nightly book keeping such as checks processing, document all Day’s transactions, safe counts, register balancing, and set the day’s deposit for next day drop off. Clean store shut down and Lock up store for the night
  • OKC Outlet Mall

Store Manager

CVS Pharmacy
Oklahoma City, OK
08.2018 - 08.2023
  • Open the business, make schedules for front store team members, maintain an 0 audit in store corrections, control and monitor store Profit and Loss, daily store cycle counts and quick picks maintain store customer care is 80% or better weekly, set store planograms, check in vendors and maintain vendor logs, maintain team coaching and recognition standards, prepare and conduct store walks with district leaders, assist with pharmacy issues and orders, maintain back of house cleanliness, control all in store signage accuracy, maintain payroll and weekly allotted hours for the business, set seasonal sections and endcaps to company plan, control store shrink, damages product withdraws, and control store pilferage, Assist customers & cashiers with refunds, exchange’s, and override’s, set promotional ad’s weekly. Complete nightly book keeping such as checks processing, document all Day’s transactions, safe counts, register balancing, and set the day’s deposit for next day drop off. Clean store shut down and Lock up store for the night
  • The Village Oklahoman City

Operations Lead/Master Club Fitter

Golfsmith
02.2013 - 12.2017
  • Operations Lead position duties are; being responsible for opening/closing duties of the store, manage the day’s team in breaks, morale, and keep them eager to work and sell, assist with unhappy Customers, check all return/damage items. Club Fitting duties are assist customers in finding the right clubs for their swing/game by brand, shaft, loft, Lie angle, Set make-up, and model. Certifications include; Ping, Titleist, Mizuno, Callaway, KBS Shafts, True Temper Shafts, Seemore Putters, Taylor Made, Cobra Puma Golf, Srixon/ Cleveland Golf, And Golfsmith Mater Club Fitting...
  • Oklahoma City Ok

Forklift Driver Overnight/freezer Stocker overnight

Sam’s Club
10.2011 - 06.2013
  • Down stack pallets from the truck and stock food freezers, freezer ad sets, and freezer back Stocking and setting back stock in freezer steels.
  • Oklahoma City Ok

Shift Supervisor

CVS Pharmacy
07.2007 - 10.2011
  • Assist customers & cashiers with refunds, exchange’s, and override’s. Set store plan a gram’s and ad-set’s weekly. Complete nightly book keeping such as checks processing, document all Day’s transactions, safe counts, register balancing, and set the day’s deposit for next day drop off. Clean store shut down and Lock up store for the night.
  • Oklahoma City Ok

Sales Associate

Ashley Stewart
Chicago, IL
08.2006 - 06.2007
  • Assist customers with in store clothing and accessories sale’s and assist with point of sales as a cashier.
  • Chicago IL

Loading Dock/ Shoe Department Supervisor

Kohl’s
Edmond, Ok
03.2003 - 04.2006
  • Unload truck content and prep said content for the sales floor. Clean loading dock and seal Truck once outgoing items are added if any. Keep shoe department clean, set store’s ad-sets, plan-a-grams and displays, track shipments Coming in and going out, assist customers with fitting, and work cash register.
  • Edmond Ok

Loading Dock Shipper/Nautica Sales Representative

Marshall Fields
Chicago, IL
07.1997 - 08.1999
  • Stack and shrink wrap boxes in preparation to be shipped to other stores, Assist customers with in store clothing and accessories sale’s and assist with point of sales as a cashier...
  • Chicago IL

Education

No Degree - Music Education

Langston University
Langston, Ok
01-2003

High School Diploma -

South Shore Community Academy
Chicago, IL
01-1998

Skills

  • Achieved excellence through a robust work ethic driving team productivity
  • Facilitated team success with a collaborative mindset
  • Delivered results by effectively multitasking under pressure
  • Communicated with clarity to enhance understanding among stakeholders
  • Maximized cash handling accuracy, contributing to financial integrity
  • Increased sales through effective upselling strategies
  • Enhanced brand representation in every customer interaction
  • Resolved customer issues swiftly, showcasing problem-solving prowess
  • Supported inventory operations, ensuring optimal stock levels
  • Optimized appointment setting, improving overall efficiency
  • Cultivated teamwork and collaboration to meet objectives
  • Provided outstanding customer service leading to high satisfaction
  • Resolved challenges adeptly, demonstrating strong problem-solving skills
  • Mastered multitasking capabilities to enhance productivity
  • Exhibited unwavering reliability in all responsibilities
  • Adapted to challenges with agility and flexibility
  • Built lasting relationships that foster loyalty and trust
  • Exhibited self-motivation, driving personal and team achievements
  • Pursued continuous improvement, enhancing overall performance

Affiliations

O- City Golf Association

Kappa Kappa Psi National Honorary Band Fraternity Alumni Chapter Member

Eureka #14 PHA Masonic Lodge

Alaraf Shriners Temple No. 20

Timeline

Front Office Agent

Kennth James State Farm
08.2025 - Current

Store Manager

Famous Footwear
08.2024 - 09.2025

Store Manager

CVS Pharmacy
08.2018 - 08.2023

Operations Lead/Master Club Fitter

Golfsmith
02.2013 - 12.2017

Forklift Driver Overnight/freezer Stocker overnight

Sam’s Club
10.2011 - 06.2013

Shift Supervisor

CVS Pharmacy
07.2007 - 10.2011

Sales Associate

Ashley Stewart
08.2006 - 06.2007

Loading Dock/ Shoe Department Supervisor

Kohl’s
03.2003 - 04.2006

Loading Dock Shipper/Nautica Sales Representative

Marshall Fields
07.1997 - 08.1999

No Degree - Music Education

Langston University

High School Diploma -

South Shore Community Academy
Alondo E. Chapman Sr.