Alondra Acevedo
Sanford,FL
Summary
Dedicated clinician with 6 years of experience in mental health services and crisis intervention. Proven expertise in conducting comprehensive assessments, developing personalized treatment plans, and collaborating with interdisciplinary teams. Successfully advocated for clients' rights and provided crisis support to individuals in acute distress. Bilingual in English and Spanish, skilled in evidence-based practices and patient advocacy, committed to enhancing care for underserved communities.
Overview
7
7
years of professional experience
Work History
Clinician
Devereux Mobile Crisis Team
05.2023 - Current
- Administered various therapeutic interventions, including individual counseling, group therapy, and family therapy sessions
- Developed personalized treatment goals and objectives for each patient based on their unique needs and circumstances
- Collaborated with interdisciplinary teams to coordinate care and provide integrated services for patients with complex needs
- Provided crisis intervention services to individuals experiencing acute mental health crises or emotional distress
- Assisted clients in developing coping skills and strategies to manage symptoms related to mental health
211 Specialist
Heart of Florida United Way 211
01.2022 - 05.2023
- Providing referrals and information regarding social services in the communities we serve.
- Practicing empathy and assisting individuals through navigating options regarding assistance
- Providing crisis intervention to clients experiencing crisis's including suicidal and homicidal ideations
- Served hundreds of clients weekly
- Advocated for clients by calling and connecting them with resources in their area
Customer Service Representative
ProCare
03.2019 - 01.2022
- Responsible for providing quality translation and transportation services.
- Maintain utmost discretion when dealing with sensitive topics.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
- Promptly handled an average of 50 customer support calls and addressed concerns regarding the services they were receiving per day.
Education
Master's degree - Social Work
University of Central Florida
Orlando, FL05.2023
Bachelor's degree - Social Work
University of Central Florida
Orlando, FL05.2022
Skills
- Bilingual- Proficient in English and Spanish
- Multidisciplinary team collaboration for treatment planning
- Clinical crisis intervention assessment
Timeline
Clinician
Devereux Mobile Crisis Team
05.2023 - Current
211 Specialist
Heart of Florida United Way 211
01.2022 - 05.2023
Customer Service Representative
ProCare
03.2019 - 01.2022
Master's degree - Social Work
University of Central Florida
Bachelor's degree - Social Work
University of Central Florida