Alondra Aguillon
Logistics Coordinator
Chicago Ridge,IL
Summary
Dedicated Customer Service Representative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of post-secondary education
25
25
years of professional experience
Work History
Ocean Import Coordinator
Perfect Aire
Countryside IL
10.2021 - Current
- Improved shipment visibility by implementing advanced tracking systems for real-time monitoring of cargo movement.
- Collaborated with overseas partners to coordinate shipments, by Analyzing customer deadlines with routing schedules but also maintaining the best rate possible. Making recommendations for process enhancements that lead to increased efficiency in ocean import coordination.
- Conducted regular audits of import documents to identify discrepancies and maintain high levels of accuracy in record keeping.
- Successfully managed high volumes of time-sensitive shipments during peak seasons while maintaining a high level of tracking reports for customers service and sales reps.
Logistics Coordinator
International Transload Logistics
Bedford Park, IL
08.2006 - 10.2021
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
- Maintained department procedures manual detailing processing requirements for each individual account.
Realtor Assistant
Su Familia Real State
Chicago, IL
01.2006 - 08.2006
- Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
- Prepared documents such as purchase agreements and disclosures and used Software to complete all paperwork.
- Coordinated appointments to show marketed properties.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
Loan Processor
Legacy Home Mortgage
Chicago, IL
08.2004 - 01.2006
- Handled any conditions sent from underwriting departments.
- Looked over and approved various types of loans.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Set up and completed loan submission packages.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
Loan Officer
First Capital Mortgage
Chicago, IL
09.2003 - 07.2004
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Developed and maintained relationships with local real estate agents.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Advised clients on mortgage, education and personal loans.
- Submitted loan applications to underwriter for verification and recommendations.
Leasing Agent
Park Management And Investment
Justice, IL
03.2001 - 08.2003
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Distributed and followed up on tenant renewal notices.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Monitored advertising effectiveness by gathering information about market competition in local area.
Education
Diploma -
John Hope College Prep
Chicago, IL 08.1998 - 06.2002
Certification - Real Estate
Real Estate Institute
Chicago 07.2002 - 07.2003
Realtor
C.A.R Chicago Association of Realtors
Chicago, IL 02.2006 - 04.2006
Business Management
Northwestern University
Hickory Hills IL 09.2004 - 05.2005
Skills
Customer service skills
Organization and Time management
Fluent in Spanish
Teamwork
Budgeting
Timeline
Ocean Import Coordinator
Perfect Aire
10.2021 - Current
Logistics Coordinator
International Transload Logistics
08.2006 - 10.2021
Realtor
C.A.R Chicago Association of Realtors
02.2006 - 04.2006
Realtor Assistant
Su Familia Real State
01.2006 - 08.2006
Business Management
Northwestern University
09.2004 - 05.2005
Loan Processor
Legacy Home Mortgage
08.2004 - 01.2006
Loan Officer
First Capital Mortgage
09.2003 - 07.2004
Certification - Real Estate
Real Estate Institute
07.2002 - 07.2003
Leasing Agent
Park Management And Investment
03.2001 - 08.2003
Diploma -
John Hope College Prep
08.1998 - 06.2002