Alondra Alvarado
Hoschton,GA
Summary
Diligent College Student focused on the STEM fields and dedicated to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
2
2
years of professional experience
Work History
Brand Representative
Altar'd State
Buford, GA
10.2023 - Current
- Provides excellent guest service by anticipating guest's needs, exceeding expectations, and adhering to the Altar'd State service standards
- Completes opening/closing procedures and tasks as directed by management with a guest focus
- Drives revenue and provides guests with exceptional service through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.
Customer Service Representative
Ash Welborn Insurance
Hoschton, GA
09.2022 - 10.2023
- Answered inbound calls, chats and emails to facilitate customer service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Fielded customer complaints and queries, fast-tracking for problem resolution.
Brand Ambassador
American Eagle Outfitters. Inc
Buford, GA
07.2022 - 08.2022
- Promoted positive company image through superior customer service experiences
- Employed basic selling techniques to engage with customers
- Created experiences that drove business results and consumer brand engagement
- Recommended, selected and helped locate merchandise based on guest needs and desires.
Education
Bachelor of Science - Healthcare Services and Informatics Administration
University of North Georgia
Gainesville, GA05.2027
High School Diploma -
Jackson County High School
Hoschton, GA05.2023
Skills
- Team Collaboration
- Team Building
- Self-Motivated Work Ethic
- Computer Skills
- Communication Skills
- Customer Engagement
Languages
- English, Full Professional
- Spanish, Native/ Bilingual
Timeline
Brand Representative
Altar'd State
10.2023 - Current
Customer Service Representative
Ash Welborn Insurance
09.2022 - 10.2023
Brand Ambassador
American Eagle Outfitters. Inc
07.2022 - 08.2022
Bachelor of Science - Healthcare Services and Informatics Administration
University of North Georgia
High School Diploma -
Jackson County High School