Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Alondra Becerril

Perryton,TX

Summary

Seasoned Hotel Manager with comprehensive background in hospitality management. Possess strong leadership skills with emphasis on team building and staff development, as well as experience in revenue optimization, strategic planning, and guest services enhancement. Known for creating impactful strategies to improve operational efficiency, drive business growth, and enhance customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hotel Manager

The Ambassador Inn Hotel
Perryton, TX
06.2022 - Current
  • provided training to staff in customer service, safety, and other topics related to hospitality industry.
  • Maintained high standards of quality control, hygiene, health and safety.
  • Monitored customer feedback surveys and took appropriate action based on results.
  • Handled guest complaints professionally and efficiently.
  • Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
  • Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
  • Ensured that guests received prompt, courteous attention throughout their stay.
  • Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
  • Mentored new employees, demonstrating best methods for servicing clients and guests.

Education

Associate of Arts - Cosmetology

Frank Phillips College
Perryton, TX
05-2024

High School Diploma -

Perryton High School
Perryton, TX
05-2024

Skills

  • Customer service
  • Employee training
  • Revenue management
  • Quality control
  • Inventory management
  • Occupancy reporting
  • Staff mentoring
  • Telephone etiquette
  • Guest services management
  • Cash handling
  • Multitasking
  • Adaptability and flexibility

Languages

English
Full Professional
Spanish
Professional

Certification

  • High School Diploma
  • Associates in cosmetology

Affiliations

  • Great with arts and crafts
  • Enjoy reading
  • love art and ceramic museums
  • Enjoy baking
  • Outdoor activities
  • Poem writing

References

References available upon request.

Timeline

Hotel Manager

The Ambassador Inn Hotel
06.2022 - Current

Associate of Arts - Cosmetology

Frank Phillips College

High School Diploma -

Perryton High School

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