Alondra Briseno
Moore,OK
Summary
Dynamic and bilingual professional with a proven track record at Northwest Domestic Crisis Center, excelling in crisis support and case management. Adept at building strong client relationships and maintaining confidentiality, while leveraging creative problem-solving skills to exceed expectations. Recognized for effectively translating complex documents for Spanish-speaking clients, enhancing service delivery.
Overview
6
6
years of professional experience
Work History
Licensed DV/SA Advocate
Northwest Domestic Crisis Center
11.2020 - 07.2023
- Provided crisis intervention and comprehensive services including support, transportation, assisting with protective orders.
- Translate for Spanish speaking clients whenever needed.
- Translated documents for our Spanish speaking community and clients in and around Woodward and our surrounding area.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
Licensed Insurance Producer
Stephenson's Insurance Agency
05.2017 - 11.2020
- Successfully selling various insurance policies to businesses and individuals to fit their needs.
- Building and maintaining strong, client relationships.
- Maintain accurate up-to-date files for clients' details, risk, exposure and premium information.
- Promoted products and services using upselling and other sales strategies.
- Exceeded corporate quotas for monthly policy sales.
Skills
- Fluent in both Spanish and English
- Document filing
- Mentorship
- Resource management
- Crisis support
- Case management
- Creative and critical thinking
- Attention to detail
Timeline
Licensed DV/SA Advocate
Northwest Domestic Crisis Center
11.2020 - 07.2023
Licensed Insurance Producer
Stephenson's Insurance Agency
05.2017 - 11.2020
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