Amie Jean
Springville,UTAH
Summary
Experienced Family Services Worker with a strong background in situational assessments, conflict resolution, and effective communication. Skilled in collaboration with healthcare teams to enhance mental, emotional, and behavioral health. Proven ability to navigate high-stress situations and deliver comprehensive support to clients. Adept at fostering positive outcomes through dedicated advocacy and client-centered approaches.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
SA/DV Victim Advocate
The Refuge Utah
Orem, Utah
09.2022 - Current
- Facilitated filing of compensation claims, ensuring clients received necessary support and resources efficiently.
- Maintained accurate records on case status and client information in accordance with agency policy.
- Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs.
- Provided empathetic on-call and overnight support, strengthening the agency's crisis response capabilities.
Birth Doula
Self-Employed/ Serving Mothers and their Families
, Utah/Washington
01.2009 - 09.2022
- Advocated for mothers' rights and preferences in hospital settings, significantly enhancing the birth experience and team cohesion.
- Assisted clients in developing a birth plan/ post-partum plan comprised of personal goals and preferences in care and structure of the birth experience, resulting in the clients empowerment and satisfaction.
- Closely monitored mother's health, comfort and emotional states before, during and after labor for births.
- Maintained client records detailing interactions with parents and medical staff involved in the birthing process.
- Guided families through the labor process by providing evidence-based information about options available to them.
Paraeducator
North Mason School District
Belfair, WA
10.2019 - 06.2020
- Customized educational support for students with behavioral or developmental delays, contributing to a more inclusive learning environment.
- Provided feedback to teachers regarding student successes or challenges observed during instruction time.
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
Education
High School Diploma -
Richfield High School
Richfield, UT 08.1995 - 05.1999
Associate of Arts - General Studies
Utah Valley University
Orem, UT 08.2009 - 04.2010
Bachelor of Science - Family Life And Human Development: Family Services (Official Diploma Pending Final Approval)
Southern Utah University
Cedar City, UT08-2024
Domestic Violence Services Training (25hr) - Victim Advocacy
The Refuge Utah
Orem, UT10-2022
Internship (146.75 Hrs.) - Family Life And Human Development: Family Services
The Refuge Utah
Orem, UT10-2022
Sexual Assault Services Training (40hr) - Victim Advocacy
The Refuge Utah
Orem, UT09-2022
Skills
- Community Outreach
- Referral Coordination
- Family Education
- Records Management
- Client Advocacy
- Patient Needs Assessment
- Problem-Solving
- Organization and Multitasking
- Conflict Resolution
- Emotional awareness
- Crisis Intervention
- Teamwork
- Effective Communication
- Adaptability
- Resilience
Timeline
SA/DV Victim Advocate
The Refuge Utah
09.2022 - Current
Paraeducator
North Mason School District
10.2019 - 06.2020
Associate of Arts - General Studies
Utah Valley University
08.2009 - 04.2010
Birth Doula
Self-Employed/ Serving Mothers and their Families
01.2009 - 09.2022
High School Diploma -
Richfield High School
08.1995 - 05.1999
Bachelor of Science - Family Life And Human Development: Family Services (Official Diploma Pending Final Approval)
Southern Utah University
Domestic Violence Services Training (25hr) - Victim Advocacy
The Refuge Utah
Internship (146.75 Hrs.) - Family Life And Human Development: Family Services
The Refuge Utah
Sexual Assault Services Training (40hr) - Victim Advocacy
The Refuge Utah
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