Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alondra Cabranes Marrero

Haines City,FL

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

El Meson Sandwiches
Lake Nona, FL
08.2022 - 03.2023
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Monitored food quality, customer service, and cleanliness standards to ensure a positive dining experience.
  • Delivered positive customer experiences through friendly conversation and fast service.

Warehouse Worker

Amazon
North Haven, CT
01.2021 - 06.2022
  • Pick and pack products according to customer specifications.
  • Process orders accurately and efficiently using our inventory management system.
  • Perform quality control checks on all products before shipping.
  • Maintain a clean and organized work area
  • View prompts on screens and follow the direction for some tasks
  • Troubleshoot problems

Education

Occupational Associate Degree - Aviation Maintenance

National Aviation Academy
Clearwater, FL
09-2025

Certificate - Avionics

University Central of Florida
Kissimmee, FL
04-2023

High School Diploma -

Emilio R. Delgado
Corozal, Puerto Rico
05-2021

Skills

  • Avionics troubleshooting
  • Equipment maintenance
  • Safety inspection
  • Technical documentation
  • Customer service
  • Inventory management
  • Problem-solving skills
  • Self-motivated and disciplined

Certification

  • Avionics

FCC Elements: 1, 3, 8 & 9

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Customer Service Representative

El Meson Sandwiches
08.2022 - 03.2023

Warehouse Worker

Amazon
01.2021 - 06.2022

Occupational Associate Degree - Aviation Maintenance

National Aviation Academy

Certificate - Avionics

University Central of Florida

High School Diploma -

Emilio R. Delgado

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Alondra Cabranes Marrero