Results-driven supervisor with expertise in training and mentoring teams. Proven ability to enhance team performance and ensure compliance with safety standards, contributing to improved customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Supervisor
Walmart
Odessa, Texas
07.2023 - 08.2025
Trained and mentored new team members on store policies and procedures to enhance onboarding process.
Conducted regular safety audits to ensure compliance with company standards.
Collaborated with management to develop team performance improvement plans.
Guided subordinates in executing job duties and responsibilities to improve team performance.
Complied with company policies, objectives and communication goals.
Recruited, hired, and developed staff through training and mentoring initiatives.
Trained new employees on company policies and procedures.
Cashier
Walmart
Odessa, TX
06.2022 - 07.2023
Handled cash, credit, and gift card transactions following company policies.
Processed receipts, refunds, credits, and change for customers, ensuring accurate transactions.
Trained new cashiers on operational procedures and customer service standards.
Welcomed customers and addressed inquiries about store products and services, fostering positive interactions.
Ensured cleanliness and organization of checkout area, enhancing customer experience.
Education
High School Diploma -
Odessa High School
Odessa, TX
05-2023
Skills
Team performance improvement
Training and mentoring
Customer relationship management
Store policies compliance
Safety audits
Problem solving
Time management
Multitasking
Customer service
Effective communication
Professional demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
School
Currently in my second year of the dental hygiene school