Daniela Ruvalcaba
Pharr,TX
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Supervisor
Burlington Coat Factory Distribution Center
McAllen, TX
09.2019 - Current
- Trained new employees on company policies and procedures.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed strategies to improve team performance and productivity.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Trained new employees on company policies, job duties, and performance expectations.
Stocker
Texas Thrift Store
McAllen, Texas
08.2016 - 01.2019
- Arranged merchandise in an attractive manner to promote sales.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Organized storage areas for efficient use of space.
- Recorded quantity, type and value of materials or items received.
- Provided customer service by answering questions about product location, price and availability.
- Ensured that all products were labeled properly before stocking the shelves.
- Replenished items to maintain stock availability.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Greeted customers and retrieved requested products to drive satisfaction.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Education
High School Diploma -
Preparatoria Regional El Salto
Guadalajara08-2015
Skills
- Employee training
- Customer service
- Team performance improvement
- Recruitment process
- Workplace safety compliance
- Productivity monitoring
- Effective communication
- Conflict resolution
- Inventory management
- Visual merchandising
- Goal oriented
- Department organization
- Employee motivation
- Training and mentoring
- [Software] experience
- Payroll processing
Timeline
Supervisor
Burlington Coat Factory Distribution Center
09.2019 - Current
Stocker
Texas Thrift Store
08.2016 - 01.2019
High School Diploma -
Preparatoria Regional El Salto
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