Alondra Estrada-Cervantes
Merced School Employees Federal Credit Union
Fresno,CA
1
Language
1
Certification
1
year of professional experience
Developed strong customer service and financial transaction management skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.
Work History
Teller
1 Year- Processed member transactions efficiently, ensuring accuracy and compliance with credit union policies.
- Assisted members with account inquiries, providing exceptional customer service and support.
- Balanced cash drawers daily, maintaining accuracy in financial reporting and accountability.
- Educated members on product features, enhancing their understanding of services offered.
Store Associate
3 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Stocked shelves and organized merchandise, maintaining a visually appealing store environment.
- Implemented inventory management practices, reducing stock discrepancies and improving availability.
Education
Bachelor of Science - Biology
Skills
Exceptional customer service
Strong work ethic
Professionalism and courtesy
Excellent time management skills
Cash handling and management
Transaction processing accuracy
Patience and empathy
Banking
Certification
CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Store Associate
CVS Pharmacy
02.2026 - 05.2026Read More
Teller
Merced School Employees Federal Credit Union
07.2025 - 07.2026Read More
Fresno State
Bachelor of Science from Biology
Read More