Alondra Galvan
Houston,Tx
Summary
Highly-skilled phlebotomist with 1 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Care-focused
Phlebotomist bringing background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
5
5
years of professional experience
Work History
Team Member
Chick-fil-A
08.2018 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Phlebotomist Technician
BHP
09.2023 - 11.2023
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Phlebotomist
Houston Methodist
04.2023 - 09.2023
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Education
Certification - Phlebotomy
San Jacinto College District
Pasadena, TX09.2023
High School Diploma -
C.E. King High School
Houston, TX05.2018
Skills
- Customer Service
- Complaint Resolution
- Workplace Safety
- Organizing Work Stations
- Teamwork and Collaboration
- Clear Communication
- Data Entry
- Recording Data
- Patient Confidentiality
- Organizational Skills
Timeline
Phlebotomist Technician
BHP
09.2023 - 11.2023
Phlebotomist
Houston Methodist
04.2023 - 09.2023
Team Member
Chick-fil-A
08.2018 - Current
Certification - Phlebotomy
San Jacinto College District
High School Diploma -
C.E. King High School