Alondra Garcia
Los Angeles,CA
Summary
Dynamic retail professional with extensive experience at Spirit Halloween Store, Organic Treatment Center, and Footlocker excelling in customer service and inventory control. Proven track record in driving sales growth through effective merchandising and team leadership. Skilled in training staff and implementing loss prevention strategies, fostering a positive shopping experience while enhancing operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Spirit Halloween Store
09.2025 - 11.2025
- Assisted in daily store operations, ensuring inventory accuracy and product availability.
- Supported team in achieving sales targets through effective merchandising strategies.
- Trained new associates on customer service protocols and store policies.
- Coordinated seasonal displays to enhance customer engagement and drive foot traffic.
- Monitored cash register procedures to maintain financial accuracy and accountability.
- Resolved customer inquiries efficiently, fostering a positive shopping experience.
- Implemented loss prevention techniques to minimize shrinkage and protect assets.
- Collaborated with management to streamline operational processes for improved efficiency.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Key Holder Supervisor
Organic Treatment Center
10.2019 - 06.2025
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Trained and mentored new staff on customer service standards and operational procedures.
- Led team meetings to discuss performance goals and improve customer satisfaction initiatives.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
Assistant Store Manager
Footlocker, Footlocker
2015 - 2019
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Education
High School Diploma -
Alexander Hamilton High School
Los Angeles, CA06-2014
Skills
- Problem-solving
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Staff supervision
- Store operations
- Team management
- POS systems operations
- Hiring and training
- Pricing and markdowns
- Goals and performance
- Display setup
- Loss prevention
- Sales growth
- Sales techniques
- Customer service
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Spirit Halloween Store
09.2025 - 11.2025
Key Holder Supervisor
Organic Treatment Center
10.2019 - 06.2025
Assistant Store Manager
Footlocker, Footlocker
2015 - 2019
High School Diploma -
Alexander Hamilton High School