Summary
Overview
Work History
Education
Skills
Activities
Languages
Accomplishments
References
Timeline
Generic

Alondra Hernandez

Victorville,CA

Summary

Compassionate and customer-focused professional with five years of retail experience, known for creating welcoming environments, resolving conflicts with empathy, and driving team success. Skilled in communication, multitasking, and adapting to fast-paced settings. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Team Associate

Walmart
Victorville, CA
01.2020 - 01.2025
  • Delivered exceptional customer service to an average of 100+ customers daily, ensuring a positive shopping experience, and resolving issues with professionalism and empathy.
  • Maintained organized merchandise displays and restocked inventory, contributing to a 15% increase in sales during promotional periods.
  • Trained and mentored new team members on customer engagement, safety procedures, and operational protocols.
  • Demonstrated adaptability by quickly learning new product lines, adjusting to seasonal changes, and adapting to store updates.
  • Participated in team meetings to discuss sales strategies and customer feedback.
  • Collaborated with team members to ensure efficient store operations.
  • Executed promotional setups according to company guidelines and standards.
  • Built and maintained working relationships with peers and upper management.
  • Collaborated with vendors to ensure supply chain needs were met in a timely manner.
  • Rotated through series of different stations based on team needs.

Education

High School Diploma -

Alta Vista Public Charter School
Adelanto, CA
06.2017

Some College (No Degree) - Currently Pursuing General Education

Victor Valley College
Victorville, CA

Skills

  • Proficient in project management software
  • Team player
  • Excellent time management skills
  • Conflict management
  • Customer service
  • Team collaboration
  • Inventory management
  • Willingness to learn
  • Vendor collaboration
  • Visual merchandising
  • Point-of-sale system

Activities

  • Literature
  • Basketball
  • Art
  • Baseball
  • Shopping
  • Travel

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Recognition for Excellent customer service

References

References available upon request.

Timeline

Team Associate

Walmart
01.2020 - 01.2025

High School Diploma -

Alta Vista Public Charter School

Some College (No Degree) - Currently Pursuing General Education

Victor Valley College

Similar Profiles

CREATE PROFILE