ALONDRA LOPEZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Outbound Sales Representative (Bilingual)
TLC Associates
El Paso, TX
01.2021 - Current
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Janitorial Cleaning Services
RLF Commercial Services
El Paso, TX
04.2021 - 01.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Bilingual Customer Service Representative
Maximus
El Paso, TX
03.2020 - 07.2020
- Follow defined Census program information, processes, and procedures.
- Handle inbound and outbound contacts in a courteous, timely, and professional manner.
- Adhere to Census approved scripts in conducting interviews and completing forms.
- Use frequently asked questions (FAQs) and help text to look up and provide information to inquiries.
- Enter data into desktop application to accurately capture all responses.
- Adhere to the Title 13 requirements for maintaining confidentiality of all Census data.
- Follow defined Census guidelines as they apply to completing Census forms.
- Report problems that occur.
Forklift Operator
Prologistix Staffing
El Paso, TX
02.2019 - 08.2019
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Secretary
Project BRAVO
El Paso, TX
03.2018 - 08.2018
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing and filing documents.
- request consumptions from electric or gas department.
- Maintained reception area in orderly
manner to provide visitors with a positive first impression of the company.
Sandwich Artist
SUBWAY®Restaurants
El Paso, TX
09.2016 - 01.2018
- Prepared food items, including sandwiches and other products to meet customers specifications.
- Cashier, stock,
rotated merchandise and do inventory. - Utilized hot water, dish cloths and sanitizing or cleaning products to wipe down kitchen and food preparations areas.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Accurately operated cash register to process customer payments.
Stock Associate
Forever 21
El Paso, TX
02.2014 - 05.2016
- Stocked shelves and carried merchandise out on the floor for customers.
- Answer customers and sales
associate questions about available items. - Monitored the workspace to ensure that it was neat, orderly and safe.
Education
High School Diploma -
Orion High School
4500 W.Illinois Ave Suit 203 Midland, TX02.2016
Skills
- Effective Customer Service
- High-Volume Environments
- Certified Forklift Driver
- Teamwork
- Excellent Customer Service
- Fast Lerner
- Bilingual
Timeline
Janitorial Cleaning Services
RLF Commercial Services
04.2021 - 01.2022
Outbound Sales Representative (Bilingual)
TLC Associates
01.2021 - Current
Bilingual Customer Service Representative
Maximus
03.2020 - 07.2020
Forklift Operator
Prologistix Staffing
02.2019 - 08.2019
Secretary
Project BRAVO
03.2018 - 08.2018
Sandwich Artist
SUBWAY®Restaurants
09.2016 - 01.2018
Stock Associate
Forever 21
02.2014 - 05.2016
High School Diploma -
Orion High School