Alondra Maldonado
Clarksville,TN
Summary
Highly organized and detail-oriented professional with experience in administrative support, customer service, and operations management in fast-paced, high-pressure environments. Proven ability to manage sensitive information, coordinate schedules, and communicate effectively with diverse populations. Strong multitasking and problem-solving skills developed through military service and leadership roles. Bilingual in English and Spanish. Proficient in Microsoft Office applications and data management systems.
Overview
5
5
years of professional experience
Work History
Combat Engineer / Battalion Barracks Manager
U.S. Army
Fort Campbell, KY
08.2021 - 01.2025
- Operated and maintained heavy engineering equipment and tools safely and efficiently.
- Assisted in reconnaissance and terrain analysis for mission planning.
- Communicated and coordinated with leadership and team members to accomplish engineering objectives.
- Managed room assignments, transfers, and check-in/check-out procedures for over 100 rooms across two barracks buildings.
- Maintained accurate logs of room keys, occupancy status, and work orders to ensure efficient operations.
- Coordinated with leadership and other barracks managers to resolve issues and maintain consistent housing procedures across the brigade.
Team Member
McDonald's
Colorado Springs, CO
08.2019 - 01.2021
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
- Operated kitchen equipment, including fryers and grills, while adhering to safety protocols.
- Assisted in training new team members on operational procedures and customer service best practices.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelor of Science - Cybersecurity
American Military University
07-2026
High School Diploma - undefined
Mitchell High School
Colorado Springs, CO05-2021
Skills
- Customer Service
- Administrative Support
- Scheduling and Coordination
- Data Entry and Record Management
- Confidential Information Handling (PII)
- Communication and Interpersonal Skills
- Multitasking and Organization
- Problem Solving
- Microsoft Word, Excel, Outlook
Languages
Bilingual (English and Spanish)
Timeline
Combat Engineer / Battalion Barracks Manager
U.S. Army
08.2021 - 01.2025
Team Member
McDonald's
08.2019 - 01.2021
High School Diploma - undefined
Mitchell High School
Bachelor of Science - Cybersecurity
American Military University