ALONDRA MEJIA

• Provided customer service while managing cashier duties and processing transactions.

• Executed waitressing tasks, ensuring timely service and customer satisfaction.

• Answered phone inquiries to address customer needs and facilitate orders.

• Assisted customers with product information and issue resolution.

• Promoted wellbeing by organizing interesting outings and fun hobbies.
• Offered companionship during day-to-day living, medical appointments, and personal errands.
• Treated all seniors with dignity based on personal respect and compassionate care for unique needs.
• Supported ongoing care needs by organizing medication reminders and medical appointments.
• Assisted clients with personal needs such as bathing, dressing, and toileting.
• Maintained records by tracking activities with daily forms and timesheets.
• Handled personal needs for elderly individuals such as light housekeeping, grocery shopping, and meal preparation.
• Helped meet social, intellectual, and emotional needs with caring companionship.
• Provided clients with communication assistance, typing correspondence and obtaining information from outside sources.
• Maintained schedules for medical and social needs, including transporting clients to appointments.
• Helped family members develop skills for short- and long-term care needs.

• Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
• Educated customers about upcoming promotions, changing procedures, and available items.
• Handled online order pickups, locating items and helping customers move bulky purchases to vehicles.
• Processed refunds and exchanges for different products.
• Boosted repeat business with routine suggestions of loyalty programs and store cards.
• Resolved guest issues by working with customer service leaders and area managers to meet individual needs.
• Recorded daily transactions precisely to avoid errors and keep logs accurate.
• Maintained accurate register totals by carefully counting and securing cash.
• Kept customers happy by quickly processing payments and bagging purchases.
• Satisfied customers with quick and comprehensive support for all needs.
• Covered multiple store areas by cross-training in different roles.
• Rang up customer items quickly and accurately using POS system.

• Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
• Kept participants safe with thorough instruction and ongoing monitoring of activities.
• Managed safety by enforcing rules and regulations of recreational facilities.
• Assessed needs and interests of individuals and groups and planned activities accordingly.
• Enhanced participation and satisfaction with improved outreach and user engagement.

• Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces.
• Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional.
• Sorted and distributed incoming mail and coordinated pickups for outgoing parcels.
• Answered calls using multi-line system and took messages or directed callers to correct personnel.
• Conveyed information to internal and external parties by drafting letters, memos, and emails.
• Supported customers with prompt answers and personalized support for both callers and visitors.
• Maintained office security standards, checking in guests and issuing badges.